Passeneger Handling-Conditions And Refusal Of Carriage

Question 1

The company can offload passengers at an enroute destination if:

(Company is the opinion of PIC, Airport services, manager on duty).

Answer 1

• It ensures the safety of the aircraft and its occupants.
• Prevents violation of any laws.
• Conduct, age, mental/physical state of passenger is a threat.
• Passenger does not follow crew instructions.

Question 2

Ultimately the responsibility for refusal to carry passengers rests with:

Answer 2

The PIC.

Initial action is by the ASM/MOD who will either:

• exclude the pax from flight. Or:
• Discuss the appropriate course of action with the PIC.

Question 3

If a passenger is allowed to travel both:

Answer 3

PIC and FA1 shall be informed and provided with all relevant information.

Question 4

A ground handling report shall be:

Answer 4

Submitted in all cases.

Question 5

If FA1 deems a passenger to be drunk then:

Answer 5

They will advise the PIC.

No drunk passengers may be carried.

Question 6

Form of indemnity is not permissible for:

Answer 6

Existing medical conditions or passengers with disabilities.