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QAQC > PART I > Flashcards

PART I Flashcards

1
Q

[..] as applied to medical radiography is organized effort of the staff to ensure that the diagnostic images produced are of high quality.

It’s purpose i to provide adequate diagnostic information with the [..] and [..]

A

Quality assurance

Least possible cost and least possible exposure to patient and staff

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2
Q

Requirements of a QA/QC Program

A

Requires combined efforts of the whole radiology staff
A hospital QA/QC committee and a QA/QC team must be created to institutionalize the program

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3
Q

Hospital QA/QC Team

A
  1. Hospital Chief radiologist
  2. Chief x-ray/Radiologic Tech
  3. Hospital physicist
  4. Other Radiologists and radiologists resident physician
  5. Other x-ray/ rad techs
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4
Q

Hospital QA/QC Committee

A
  1. Chief of hospital
  2. Administrative Officers
  3. Chief Radiologist
  4. Chief x-ray/rad tech
  5. Chief physicist
  6. Hospital maintainance engr/technician
  7. Others
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5
Q

Responsibilities of hospital QA/QC Team (DEEDKK)

A
  1. Do periodic film analysis and monthly film analysis to the qaqc committee
  2. Establish additional rad technique charts when approp
  3. Establish additional darkroom processing charts or reuse existing ones when needed
  4. Do periodic q test of x-ray equip and accessories
  5. Keep a room logbook which contains all the changes/repair done to all/equip/accessories in the oom, sample images, procedures for qc tests etc.
  6. Keep brochures and technical materials pertaining to equip and accessories
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6
Q

Responsibilities of QAQC Committee [MDK]

A
  1. Meet regularly to discuss from film analysis report, QC test results, other reports and problems of the x-ray dep’t/section
  2. Decided on corrective action report to be implemented and on other matters related to the program
  3. Keep a record of minutes of meetings
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7
Q

A program of Quality Assurance monitors proper patient [..3]

A

Scheduling, reception and preparation

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8
Q

[..] more tangible and obvious bc in this program, the radiologist is provided with optimal images produced through good equip performance and resulting in minimal radiation exposure

A

Quality Control

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9
Q

Purpose of a Quality Control Testing Program

A

To maintain the quality of diagnostic images
This is done with routine monitoring and photographic and x-ray equip performance and rate proper corrective action

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10
Q

Quality Management Program [components] EARR

A

Equipment quality control
Administrative responsibilities
Risk management
Radiation Safety Program

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11
Q

Refers to the administration of policies and processes that minimize harm while optimizing, patient care and outcomes

A

Quality management program

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12
Q

Quality management program components

A

Equipment quality control,
administrative responsibilities,
risk management,
radiation safety protection

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13
Q

Involves evaluation of equipment performance to ensure proper image quality, as well as patient and operate safety

A

Equipment Quality Control

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14
Q

It involves the establishment of various processes to accomplish the specific departmental risk

A

Administrative responsibilities

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15
Q

Administrative responsibilities include (pdseec)

A

Procedure manuals,
data collection,
scheduling and routing of patient
education of personal
equipment acquisition,
communication with other departments

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16
Q

It is this the ability to identify potential risk to patients, employees and visitors at the healthcare institution

A

Risk management

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17
Q

It is to ensure patient exposure is kept as low as reasonably achievable.
Medical staff, department personnel, and member of the general public are protected from over exposure to ionizing radiation

A

Radiation safety program

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18
Q

Quality control levels of testing

A

Level 1 non-invasive and simple
Level 2 non-invasive and complex
Level 3 invasive and complex.

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19
Q

Level of testing that is performed by technologist

A

Level 1 non-invasive and simple

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20
Q

Level of testing performed by technologies trained in quality control procedures, using more sophisticated equipment

A

Level 2 non-invasive and complex

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21
Q

Level of testing that involves some disassembly of the equipment, normally performed by engineers or physicist

A

Level 3 invasive and complex

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22
Q

Focuses on the process in which employees operate rather than on the employees themselves. The rationale or is that problems and variability with the process are the main cause of poor quality

A

Continuous quality improvement

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23
Q

Continuous quality improvement concept is based on:

A

85/5 rule
80/20 rule
Structured problem
improving quality

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24
Q

The process our system in place is the cost of problems 85% of the time and the people are personnel within the process or the cause of the problems 15% of the time

A

85/5 rule

25
Q

80% of the problems are the result of 20% of the causes

A

80/20 rule

26
Q

Solving processes that your statistical means to verify performances, reduce better long-term solutions than processes that are not structured

A

Structured problems

27
Q

Improving quality is the responsibility of everyone within an organization, because all are a part of the process. People at all levels are the essence of an organization and their involvement enables their abilities to be used for the organizations benefit.

A
28
Q

An ordered series of steps that help achieve a desired outcome group in a sequence

A

Process

29
Q

Is a group of related processes

A

System

30
Q

Parts of a process

A

Supplier, input, action, output, and customer

31
Q

The first three steps, variable factors that influence the next portion of the process

A

Output

32
Q

An individual or entity that furnishes input to a process or one provides the institution with the goods or services

A

Supplier

33
Q

Information or knowledge necessary to achieve the desired outcome

A

Input

34
Q

Is that means our activity used to achieve the desired outcome

A

Action

35
Q

The action steps are sometimes referred to as [..]

A

workflow

36
Q

Refers to the desired outcome, result, Braddock are characteristics that satisfy the customer

A

Output

37
Q

Refers to a person, department or organization that needs or wants the desired outcome

A

Customer

38
Q

According to [..] The customer determines the What constitutes quality

A

Deming

39
Q

Groups of customers

A

Internal customers, external customers

40
Q

Individuals or groups from within the organization, such as the referring physicians, hospital employees, department, and department employees

A

Internal customers

41
Q

These are individuals or groups from outside the organization, such as patients, and their families, third-party payers and the community

A

External customers

42
Q

[..] Should be used us performance measures to evaluate thesuccess of a process in the Healthcare environment.

A

Both customer satisfaction and health outcomes

43
Q

The components of any process so that may affect the final output of the process

A

Key process variables

44
Q

Five major categories of key process variables

A

Manpower, machines, materials, environment, policies

45
Q

Refers to the personnel involved in the process

A

Manpower

46
Q

Refers to the equipment used in the process

A

Machine

47
Q

Refers to the type and quality of materials used in the process

A

Materials

48
Q

Refers to the physical and psychological aspects on people involved in the process

A

Environment

49
Q

Refers to the steps in the procedure of policy manual that have been used in the process

A

Policies

50
Q

The most successful in helping with the problem identification in continuous quality improvement

A

Groups or teams of individuals who are familiar with or are using the processes

51
Q

Group process used to develop a large collection of ideas without regard to their intent or validity

A

Brainstorming

52
Q

Method that can follow a successful brainstorming session. After the initial ideas are formulated during the brainstorming session, the group members, three discussion and teamwork come to an agreement, and the most important idea to be addressed.

A

Consensus

53
Q

Small group that focuses on a particular problem, and then hopefully derives a solution. Generally, the applicable ideas on a particular problem obtained from brainstorming are considered in the small group, which can come up to a consensus.

May be responsible for obtaining additional data, such as interviewing of customers and patient surveys

A

Focus groups

54
Q

Group of individuals to implement the solutions that we are achieved by the focus group. May or may not include members of the focus group.

A

Quality improvement team

55
Q

Normally composed of supervisors and workers who are from the same department, or me have the same function in a similar Department

Should be scheduled to meet regularly and have the specific function to identify potential problems with departmental processes, and then formulate solutions

A

Quality circles

56
Q

A method normally used after brainstorming session to dismiss nonessential or non-realistic ideas, and concentratie on those that are realistically solve the problem

A

Multivoting

57
Q

These teams focus on solving a complete problem, or completing an entire task, rather than focusing on any one particular step in the process

A

Work teams

58
Q

These teams work on specific tasks and to solve particular problems, as well as root causes of faults of problems within the process. They normally function to identify, analyze and solve both quality and productivity issues.

A

Problem-solving teams

QAQC (8 decks)

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