Part 1 Flashcards
1
Q
Formula of Sales
A
Sales = TC (transaction count) # of cx X AC (average check) amt of money spent
2
Q
2 basic ways to increase sales
A
- increase # of cx that visit your store
- encourage cx to purchase more products through ss
3
Q
Main concern as a manager
A
- ensure that every cx has a delightful experience at JB
- be on the floor and make sure FSC happens at all times
4
Q
Forma of sales
A
Sales = sales - cost
5
Q
Key points
A
Cx service Sales n profit Floor control Shift management FSC teamwork
