paper 2 revision Flashcards

paper 2 mistakes

1
Q

why person may set up their own business

A
made redundant
own boss
flexible working hours
profit
recognition and status
creative / own ideas
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2
Q

advantages of part time employees

A

flexible hours
more hours when busy
easier to recruit
willing to accept lower pay / only work when busy

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3
Q

advantages of full time employees

A

trained
more committed
promotion
easier to communicate with

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4
Q

features of leaflets

A
cheap printing costs
wide range of people
can contain promotion
can be kept for later use
may be seen as junk (-)
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5
Q

features of the local newspaper

A
target market
not seen by young people
cheaper than national advertising
a lot of info
black and white
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6
Q

features of social media

A
free
backs up reputation
video and audio can be added
can be targeted
may be seen as fake/scam
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7
Q

ways break-even analysis = useful for business

A
sales needed for break even
safety / profit margin
profits/loss depending on output
effect of change in price OR costs on break even 
persuade bank manager --> loan
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8
Q

roles of marketing

A
identify customer needs
satisfy customer needs
maintain customer loyalty
gain information about customers
anticipate changes in customer needs
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9
Q

importance of quality

A
establishes a brand image
brand loyalty
good reputation
increases sales
attracts new customers
can charge a higher price
ensure food safety regulations are met
avoids costs of defects/waste
increases market share
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10
Q

reasons why finance is needed

A

capital expenditure - machinery, owners capital insufficient
working capital - wages, output depends on it, prevents cash flow problems / illiquidity
new product - market research, outflow without inflow
start up - raw materials, not enough owners capital, time required to generate enough cash to pay for assets

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11
Q

quality control (-)

A

costs of inspector
source of fault unknown
doesn’t eliminate faulty process
high costs of fixing defects

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12
Q

quality assurance (+)

A

(define)
less customer complaints
less costs due to less defects
employees feel trusted = motivator

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13
Q

quality assurance (-)

A

expensive to train employees
rely heavily on employees
longer to produce output

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14
Q

application forms

A
wide range of written information
easier to compare applicants
time to review
applicants may lie
shows qualifications
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15
Q

interview

A
can easily assess personality
tests for team work
if unfriendly...
increases costs
can explain questions
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16
Q

aptitude test

A

cant lie about own skills
prevents unsuitable person being employed
easier to select most skillful person
expensive and time consuming

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17
Q

increase in minimum wage

A
improved motivation
increased costs
costs may not changed if already above minimum wage 
competition for workers
increase in potential customers
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18
Q

advertisement control

A

may need to be changed - less attractive
if truthful - no difference
competitors have to tell truth - may increase sales

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19
Q

no waste plastic to landfills

A

increase costs to remove waste
if competitors have more waste - business has increased sales
train workers to be efficient

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20
Q

environmentally friendly as a goal

A
brand image
less legal problems
employees prefer it
less pressure groups
...
higher costs
less competitive
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21
Q

increase market share as a goal

A
higher sales
more dominant - influence prices
...
higher costs of marketing
may be higher than increase in revenue
no increase in market share if market growing same as sales
22
Q

survival as goal

A
avoid making a loss
easier to achieve other objectives
protects investments
...
not long term
may need to borrow if not making enough profit
23
Q

CAD adv

A

less labour
greater output
improved quality
less waste

24
Q

CAD dis

A

high costs
redundancy costs
training costs
may need to recruit skilled workers```

25
Q

improving employee skills adv

A

lower unit costs
motivation
greater output

26
Q

improving employee skills dis

A

higher training costs
off-the-job = disruptive
higher wages
may find new jobs with new skills

27
Q

piece rate

A
taylors theory - money motivates
higher pay for higher output
higher wages
quality may drop
not for office staff
28
Q

profit sharing

A
payment from dividends
higher rewards 
maslow - belonging
less control
less dividends / retained profit
workers may prefer cash
29
Q

job rotation

A
less boring
changes tasks
more training
less quality
may do a job they dont like
motivating until used to new tasks
30
Q

reducing marketing budget

A
reduces advertising costs
loyal customers - dont need it
known brand
...
falling sales
competitors
less market research (in home and host country)
31
Q

increased investment in automated equipment

A
efficiency
lower unit costs
quality
less employees
...
higher costs
redundancy
debt
training costs
32
Q

cheaper supplier

A
lower variable costs
increases profit margin
...
lower quality
transport costs
33
Q

methods of primary research

A
questionnaire - cheap
survey - cheap
interview - face to face
focus group
consumer panel
observation
34
Q

retailers

A
knowledge of market
sets up outlets
distribution costs
...
less profit
less control
35
Q

online selling

A
profit margin
market research due to direct selling
wider market
cheaper price due to lower costs
...
packaging and delivery
broken in delivery
access to internet
fraud/hacking
difficult to refund
storage costs
36
Q

locating in country adv

A
jobs
incomes + tax
less imports
competition = lower prices
competition = wider choice
37
Q

locating in country dis

A
competition = local businesses suffer
repatriation
pollution
depletion of natural resources
less jobs if employees brought in
38
Q

importance of a brand image

A
give the product a USP
differentiate a product from competitors
encourages customer loyalty
higher quality product than unbranded products
can charge a higher price
39
Q

ways to use the internet

A
advertise online
research competitor prices
research different suppliers
sell online
email customers/supplier/employees
pay invoices/internet banking
video conferencing
40
Q

benefits of a organisation chart

A

shows how everybody is linked together in the organisation
each individual can see their own position in the organisation
it shows the links and relationship between different departments
employees can see their position = belonging`

41
Q

reasons why batch production is suitable

A

demand for product/size of market
nature of product
size of business
nature of demand

42
Q

effect on new production line on employees

A
increased output = higher wages
training = job satisfaction
new jobs = higher wages
easier job
...
some may lose their jobs
may not like new job
lose job = lower living standard = buy less products
43
Q

effect on new production line on shareholders

A

increased profit in LT
share price increases

reduced dividends in ST

44
Q

effect on new production line on banks

A

expansion = repay loans
need additional loans
makes profit from interest on loans

investments takes time to increase revenue = delay in repaying loan
if fails, bank loan not returned = loss of money

45
Q

bank loan as source of finance

A
large capital
installments
...
interest
higher expenses
collateral
46
Q

lease as source of finance

A
no capital
maintenance covered
...
not business's asset
expensive
47
Q

retained profit as source of finance

A
no interest
not repaid
...
not enough
opportunity cost
48
Q

competitive pricing dis

A

research costs
disregard to quality
many competitors - doesnt stand out

49
Q

adv of promotional pricing

A

getting rid of old products
help to renew interests
attracts more customers

50
Q

characteristics of employees

A
experience in job
qualifications in job
polite
honest
reliable
good communicator 
hard working
51
Q

problems of high inventory

A
capital tied up
costs of storage space
inventory may worsen and wasted - loss of profit
inventory may go out of date
maintenance costs