PAB1

Question 1

Need to change ownership when field of custom object changed.

A. Validation Rule

B. Visual Workflow

C. Assignment Rule

D. Apex trigger

Answer 1

C. Assignment Rule

Question 2

User at Universal Containers needs to be able to quickly create a contact record from the Account record’s Chatter feed. How should the App Builder enable the functionality?
A. By creating a custom “Detail Page” Button on the Account.

B. By creating a custom “Detail Page” Button on the Contract.

C. By creating a custom “Create a Record” Action on the Contract

D. By creating a custom “Create a Record” Action on the Account.

Answer 2

D. By creating a custom “Create a Record” Action on the Account.

Question 3

UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?
A. Page Layout

B. Record Types

C. Permission sets

D. Field-level security

Answer 3

B. Record Types

Question 4

What are the recommendations for unmanaged packages? (Choose 2)
A. Should be deployed from Dev Edition

B. For open source

C. For move to production

D. For sale in App Ex

Answer 4

A. Should be deployed from Dev Edition

B. For open source

Question 5

Universal Containers created a custom object called Component to capture details about products sold.
What approach should an app builder take to show Component as a related list on Product?
A. Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.

B. Create a roll-up on Product. Add the Component related list to the Product page layout.

C. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

D. Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.

Answer 5

C. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

Question 6

Which two metadata changes can be made directly in a production environment without deploying from a sandbox?
A. Apex classes

B. Validation rules

C. Apex triggers

D. Visualforce pages

Answer 6

B. Validation rules

D. Visualforce pages

Question 7

Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers
A. User A was granted an additional permission set

B. User A is in a Public Group that has access via a Sharing Rule

C. User A and User B have different profiles

D. User C has manually shared the record with user A

E. User A is on the same Account Team as User C

Answer 7

B. User A is in a Public Group that has access via a Sharing Rule
D. User C has manually shared the record with user A

E. User A is on the same Account Team as User C

Question 8

UC has a requirement that an opportunity should have a field showing the value of its associated account’s billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?
A. Workflow

B. Apex

C. Formula field

D. Roll-up summary field

Answer 8

A. Workflow

Question 9

Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?
A. Create an action in the Account object and add it to the Service page layout.

B. Create an action in the Account object and add it to the Account page layout.

C. Create an action in the Service object and add it to the Account page layout

D. Create an action in the Service object and add it to the Service page layout

Answer 9

B. Create an action in the Account object and add it to the Account page layout.

Question 10

Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?
A. Global Action

B. Chatter feed

C. Path

D. Workflow

Answer 10

C. Path

Question 11

An app builder has been asked to provide users a way to identify a Contact’s “Preferred Contact Method” direction on Contact record. Users need to be able to identify whether a phone number or an email, is the Contact’s preferred communication method. Which filed type will allow the App Builder to accomplish this with the fewest fields possible?
A. Email

B. Checkboxes

C. Formula

D. Picklist

Answer 11

B. Checkboxes

D. Picklist

Question 12

Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the “Allow Customer Invitations” Chatter Setting.
What permission is granted to Customers when invited to a Chatter Group?
A. The ability to @mention accounts of which they are a contact.
B. The ability to interact with members of their groups.
C. The ability to request access to public groups.
D. The ability to invite members to groups of which they are a member.

Answer 12

B. The ability to interact with members of their groups.

Question 13

An app builder wants to streamline the user experience by reflecting summarized calculation of specific fields on various objects.
Which three fields types should be used in roll-up summary fields to accomplish this?
Choose 3 answer
A. Date

B. Currency

C. Percent

D. Checkbox

E. Time

Answer 13

A. Date

B. Currency

C. Percent

Question 14

In order to create an App Launcher component in Lightning what must an admin do?
A. Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder.

B. Join the pilot Lightning App Builder team.

C. Contact Salesforce to have the component activated for the Lightning App Builder.

D. Purchase a license for the Lightning App Builder.

Answer 14

C. Contact Salesforce to have the component activated for the Lightning App Builder.

Question 15

The organization wide defaults for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for access. However, the supervisor still cannot view records owned by the subordinate. What is preventing the Supervisor from viewing records owned by the subordinate? Choose 2 answers
A. The Supervisor requires a permission set in order to view the subordinate’s record

B. The Supervisor’s role is not above the subordinate’s role in hierarchy

C. Organization wide settings for the custom object grant access to other users with the same role

D. Organization wide settings for the custom object do not grant access using hierarchy

Answer 15

B. The Supervisor’s role is not above the subordinate’s role in hierarchy

D. Organization wide settings for the custom object do not grant access using hierarchy

Question 16

The DreamHouse Realty (DR) service manager has asked for some improvements in case management to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.
What solution should an app builder implement to meet these requirements?
A. Process Builder

B. Workflow Rules

C. Activities Component

D. A Validation Rules

Answer 16

D. A Validation Rules

Question 17

What the true statement is in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3 answers
A. Joined report blocks are formatted as matrix reports.

B. Bucket fields are not supported in joined reports.

C. The rows to display filter is not supported in Joined reports

D. Cross filters are not supported in joined reports

E. Report formula fields are nor supported in Joined reports

Answer 17

B. Bucket fields are not supported in joined reports.

C. The rows to display filter is not supported in Joined reports

D. Cross filters are not supported in joined report

Question 18

Universal Containers (UC) wants to build a Recruiting app that allows for multiple Positions to appear on custom objects Websites and Postings. UC requires a report that shows the related custom objects of Postings.
Which two items should an app builder configure to implement this? (Choose two.)
A. Create two new Custom Report Types
B. Configure a Postings object with Lookup field to both Positions and Websites
C. Configure a Postings object with Master-Detail field to both Positions and Websites
D. Utilize the Standard Report Types

Answer 18

A. Create two new Custom Report Types

C. Configure a Postings object with Master-Detail field to both Positions and Websites

Question 19

A sales manager would like to look at an account record and view charts of all of the related open opportunities. Closed/won opportunities, and open cases. How many report charts can be added to the account page layout to meet this requirement?
A. 3

B. 2

C. 1

D. 4

Answer 19

B. 2

Question 20

An app builder wants to deploy a new version of an auto launched flow production in an active state so that the new functionality is immediately available to users.
What should the app builder take into consideration when planning the deployment?
A. Include the profile that access the flow in the deployment

B. Include the process builder calling the flow in the deployment

C. Verify there is an apex test that provides test coverage for the flow

D. Verify there is a static resource that provides test coverage for the flow

Answer 20

C. Verify there is an apex test that provides test coverage for the flow

Question 21

Which type of relationships can be defined with external objects? Choose 2 answers
A. Indirect Lookup

B. Cross-Orgranization Lookup

C. External Lookup

D. External Master-Detail

Answer 21

A. Indirect Lookup

C. External Lookup

Question 22

What is a use case for validation rules?
A. Ensure zip/postal codes are entered in the correct format

B. Restrict partner Lead visibility to the channel sales team

C. Prevent deals with less than a 10% discount from entering an approval process

D. Prevent non-managers from joining a private Chatter Group

Answer 22

A. Ensure zip/postal codes are entered in the correct format

Question 23

An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?
A. Changing the data type of a field used in a report from text to an encrypted field

B. In lead conversion from number to text

C. In an apex class from number to text

D. As an external ID from number to text

Answer 23

B. In lead conversion from number to text

Question 24

Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?
A. One profile, two record types, one page layout

B. Two profiles, two record types, two page layouts

C. One profile, one record type, one page layout.

D. Two profiles, one record type, two page layouts

Answer 24

B. Two profiles, two record types, two page layouts

Question 25

Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager’s executive can view the rep’s evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?
A. Use a private sharing model granting record access using hierarchy; manage field access with field-level security

B. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security

C. Use a private sharing model granting record access using custom setting; manage field access with page layouts and field level security

D. Use a private sharing model granting record access using custom setting; manage field access with record types and page layouts

Answer 25

A. Use a private sharing model granting record access using hierarchy; manage field access with field-level security

Question 26

Which statement is true when a new full sandbox is created? Choose 2 answers
A. Usernames will be modified uniquely for that sandbox

B. Default email deliverability is set to system email only

C. Chatter data will be copied to the sandbox by default

D. User’s email addresses will not be modified.

Answer 26

B. Default email deliverability is set to system email only

D. User’s email addresses will not be modified.

Question 27

The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they’ve also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?
A. Set the Organization-Wide Defaults sharing on Opportunities to Controlled by Parent.

B. Create an Opportunity Validation Rule that compares the Opportunity and Account Owners

C. Create a new Opportunity Quick Action that validates Account ownership.

D. Set the Organization-Wide Defaults sharing on Opportunities to Private and recalculate sharing.

Answer 27

A. Set the Organization-Wide Defaults sharing on Opportunities to Controlled by Parent.

Question 28

What should be done to provide managers access to records of which they are not the owner in a private sharing model?
A. Define a Role Hierarchy and use the Grant Access Using Hierarchies option

B. Set the Manger field for each User Record on the Manager’s team.

C. Create a Manager profile and select the “View My Teams Data” option.

D. Create a Manager Permission set and select the “View All Data” option

Answer 28

D. Create a Manager Permission set and select the “View All Data” option

Question 29

Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers
A. Process Builder

B. Approval Process

C. Flow

D. Workflow

Answer 29

A. Process Builder

D. Workflow

Question 30

To synchronize accounts, orders, and shipments in real time, a developer hasbuilt a custom interface between an external system and salesforce. Prior todeployment, the developer needs to confirm that the interface can sustain thesyncing of thousands of records at a time. Which sandbox environment isrecommended to complete performance and load testing?
A. Developer pro sandbox

B. Full sandbox

C. Developer sandbox

D. Partial sandbox

Answer 30

B. Full sandbox

Question 31

UVC wants to optimize routes for its traveling service personnel. What is recommended solution?
A. Configure Territory hierarchy and rules for routes based on territory

B. Configure routing options in a custom object

C. Use geolocation fields with Distance and Geolocation formulas

D. Use an AppExchange partner product

Answer 31

D. Use an AppExchange partner product

Question 32

What is a feature that can extend record access beyond the organization-wide defaults? Choose 2 Answers
A. Criteria-based sharing rules.

B. Dynamic role hierarchy

C. Owner-based sharing rules.

D. Public or private groups.

Answer 32

A. Criteria-based sharing rules.

C. Owner-based sharing rules.

Question 33

Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs to access these assets in real-time data in Salesforce and is nearing the data storage limits.
What feature could an app builder recommend UC use?
A. Data Export Wizard

B. Salesforce Connect

C. Salesforce to Salesforce

D. Data Loader

Answer 33

D. Data Loader

Question 34

Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record's feed whenever an expense report has been approved Which social feature can be used to accomplish this?
A. Auto-response rule

B. Feed tracking

C. Feed Quick action

D. Approval process

Answer 34

B. Feed tracking

Question 35

Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object. What is the recommended solutions?
A. Store a template in the static resources and configure the Action Link Template to use it.

B. Select and install an AppExchange product to meet the contract generation needs.

C. Create the HTML template for contracts and store it in the Public Folder.

D. Enable the contract feature and create a custom Contract template based on the Standard template.

Answer 35

B. Select and install an AppExchange product to meet the contract generation needs.

Question 36

universal containers has 20 different workflows on the opportunity object. To ensure that updates are processing properly for all field updates uc has the re-evaluete workflow rules after field change checkbox checked. Recently after adding a new workflow, users have reported receiving errors about workflow limits. What should a app builder look at so address this?
A. Workflows on other objects that are being re triggered

B. Workflows that cause each other to fire back and forth recursively

C. Number of workflows per object limits

D. Talk to a developer about apex code issues

Answer 36

B. Workflows that cause each other to fire back and forth recursively

Question 37

An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers
A. Required

B. Text (encrypted)

C. External ID

D. Unique

Answer 37

C. External ID

D. Unique

Question 38

Which statement is true about field update actions from workflow rules and approval processes? Choose 2 answers
A. Field update with “re-evaluate workflow rules” selected can cause a recursive loop if the updated field is included in a workflow.

B. Field update are not available on currency field if the organization uses multi-currency.

C. Field updates to records based on workflow rules and approval processes do not trigger validation rules

D. Field updates are tracked in the history related list of a record regardless of whether or not History tracking is set for those fields.

Answer 38

A. Field update with “re-evaluate workflow rules” selected can cause a recursive loop if the updated field is included in a workflow.

C. Field updates to records based on workflow rules and approval processes do not trigger validation rules

Question 39

A custom object named assignment has a private sharing setting that grantsaccess using hierarchies. The organization has a role hierarchy where the”Specialist” role reports to a “Manager” role which reports to a “Director” role. TheDirector role is at the top of the role hierarchy. A user who is in the manager rolecreate a new assignment record. Who can see this record?
A. The record owner and the managers in their hierarchy.

B. The record owner q in their hierarchy.

C. The record owner and the specialists in their hierarchy.

D. The record owner and the directors in their Hierarchy.

Answer 39

D. The record owner and the directors in their Hierarchy.

Question 40

When an opportunity is closed date is pushed more than 30 days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.
How can an app builder ensure that these opportunities are submitted into the approval process?
A. Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.

B. Give the manager the “API Enabled” permission to permit approval responses by email.

C. Use a validation rule and an email alert to the manager requesting approval.

D. Submit the record for approval from an automated process.

Answer 40

D. Submit the record for approval from an automated process.

Question 41

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?
A. Create a formula field on the Case object using the TEXT function.
B. Create a roll-up summary field using Support Level on the Account object.
C. Create a formula field on the Account object using the ISPICKVAL function.
D. Create a Process Builder and use a field update on the Case object.

Answer 41

A. Create a formula field on the Case object using the TEXT function.

Question 42

The VP of Sales at Cloud Kicks wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. Once the leads are updated, the leads should be entered into a marketing journey activated by the sales rep checking the marketing checkbox.
How should the app builder accomplish this?
A. Process Builder

B. Path

C. Lighting Flow

D. Workflow

Answer 42

B. Path

C. Lighting Flow

Question 43

Universal containers uses a custom called reviews to capture information generated by interviews during the candidate process. The review records are visible to any user that has access to the related custom candidate record. The VP of human resources wants the comment field on the review to be private to anyone outside of the HR department.
A. Create a page layout with the field and use field level security to hide the from all others users

B. Create a sharing rule to share the filed with the VP of HR with role and subordinates

C. Create a page layout with the field for HR users and another page layout without the field for all other users

D. Create an apex sharing rule to share the field with users that have HR in their role

Answer 43

A. Create a page layout with the field and use field level security to hide the from all others users

Question 44

Universal Containers has purchased a Lightning Component on the Apple exchange.
In which two areas should Components be utilized?
A. Standalone Lightning App

B. Flow Builder

C. Salesforce Mobile App

D. Process Builder

Answer 44

A. Standalone Lightning App

C. Salesforce Mobile App

Question 45

Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?
A. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL(Account.Account_Region__c).

B. Create a picklist field called ‘Account Region’ on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.

C. Create a text field called ‘Account Region’ on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.

D. Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c).

Answer 45

D. Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c).

Question 46

An app builder needs to deploy a new account detail page layout from sandbox to production.
Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?
Choose 3 answers
A. System administrator profile

B. Lightning App Builder

C. Custom fields

D. Detail page layout

E. Custom actions

Answer 46

C. Custom fields

D. Detail page layout

E. Custom actions

Question 47

Universal containers requires that all users specify a contract is sent on each opportunity prior to marking it as closed won. uc wants to be able to report on how many opportunities have sent contracts compared to how many have a missing contract when the opportunities closed. what type of field should an app builder configure to fulfill this requirement ?
A. Picklist

B. Text Area

C. Text

D. Checkbox

Answer 47

D. Checkbox

Question 48

Universal Containers has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can app builder accomplish this requirements? Choose 2 answers
A. Use a formula field on the candidate record to show the total number of interviews

B. Use a lookup relationship between the Candidate and Interview objects

C. Use a roll-up summary field on the candidate record to show the total number of interviews.

D. Use a master-detail relationship between the Candidate and the Interview objects.

Answer 48

C. Use a roll-up summary field on the candidate record to show the total number of interviews.

D. Use a master-detail relationship between the Candidate and the Interview objects.

Question 49

Cloud Kicks (CK) wants to quickly insert a list of over 60,000 net new Accounts. The template based on CK’s data model was used to populate the list.
Which tool should be used?
A. Import Wizard

B. Schema Builder

C. A Lightning Object Creator

D. Data Loader

Answer 49

D. Data Loader

Question 50

Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account’s billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?
A. Roll-up-summary field

B. Apex

C. Workflow

D. Formula Field

Answer 50

C. Workflow

Question 51

Universal Containers has a new custom object for Invoices that includes an InvoiceNumber field, Before the Invoice object can be used, invoices will be migrated from an external system maintaining their current InvoiceNumber. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique InvoiceNumber.
How should the app builder configure the InvoiceNumber field?
A. Create an AutoNumber field and migrate the Invoices

B. Create a Text field, then change it to AutoNumber after the migration.

C. Create a Text filed for the original InvoiceNumber and an AutoNumber field for the Salesforce InvoiceNumber.

D. Create a Text field and mark it as a unique external ID field.

Answer 51

D. Create a Text field and mark it as a unique external ID field.

Question 52

Which rule can be configured for the Opportunity object? Choose 2 answers
A. Validation Rule

B. Workflow Rule

C. Escalation Rule

D. Assignment Rule

Answer 52

A. Validation Rule

B. Workflow Rule

Question 53

What data type can be used to summarizeroll-up summary. (Choose 3)
A. Number

B. Date

C. Currency

D. Formula

E. Percent

Answer 53

A. Number

C. Currency

E. Percent

Question 54

What Is true statement regarding roll up summary fields. Select 2.
A. Roll up summary fields can only be created on the master of master-detail relationship

B. Changes to the value of a roll up summary field can trigger assignment rules to run

C. Multi select picklist files can be used in the field column of the field column of roll up summary filters.

D. The roll up summary field inherits the field level security of the child object.

Answer 54

A. Roll up summary fields can only be created on the master of master-detail relationship

B. Changes to the value of a roll up summary field can trigger assignment rules to run

Question 55

Cloud Kicks (CK) wants to begin socializing and collaborating within Salesforce around customer accounts to discuss various topics. CK would like all company employees to see these conversations.
Which two features of Chatter would meet CK’s business needs?
Choose 2 answers
A. Set up new public Chatter groups.

B. Use Chatter actions to create tasks to complete.

C. Use post action on the Account object.

D. Set up new private Chatter groups.

Answer 55

A. Set up new public Chatter groups.

C. Use post action on the Account object.

Question 56

Universal Containers wants to its sales team to only see the accounts that they own. Separate Month American and Environment manufacturing teams should only see accounts in their respective regions. The Inside sales team needs to see all accounts in Salesforce.
How should an app builder accomplish this?
A. Set the Organization-wide Default to public for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the ‘‘View All’’ Setting for accounts.

B. Set the Organization Team profile Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team. and create an inside Sales Team profile with the ‘‘View All’’ setting for accounts.

C. Set the Organization-Wide Default to private for accounts. Create permission setts for each Marketing Team, and create an Inside Sales team Profile with the ‘‘View All’’ setting for accounts.

D. Set the organization–Wide Default to publish for accounts. Create profiles for each Marketing Team, and create an inside Sales Team role that is at the top of the Role Hierarchy.

E. Set the Organization Team profile Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team. and create an inside Sales Team profile with the ‘‘View All’’ setting for accounts.

F. Set the Organization-wide Default to public for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the ‘‘View All’’ Setting for accounting for accounts.

Answer 56

E. Set the Organization Team profile Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team. and create an inside Sales Team profile with the ‘‘View All’’ setting for accounts.

Question 57

Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.
What does an app builder need to have in the criteria to ensure the process runs without error?
A. NOT(ISBLANK([Lead].OwnerId))

B. BEGINS([Lead].OwnerId, ,,005”)

C. [Lead].Owner:User.Role Is Null = False

D. [Lead].Owner:Queue.OwnerId Is Null = True

Answer 57

A. NOT(ISBLANK([Lead].OwnerId))

Question 58

The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.
What are three things an app builder should do to optimize mobile experience?
Choose 3 answers
A. Put the most important fields in the compact layout so they are easy to find.

B. Use Global Actions to make it easy to perform vital functionality on mobile.

C. Avoid using default field values so that the user is required to fill in all fields on the screen.

D. Create individual customized layouts for different phone operating systems.

E. Minimize the amount of formula fields and lookup fields to reduce page load time.

Answer 58

A. Put the most important fields in the compact layout so they are easy to find.
C. Avoid using default field values so that the user is required to fill in all fields on the screen.
E. Minimize the amount of formula fields and lookup fields to reduce page load time.

Question 59

A custom button can be used for performing all of the following actions, except: Choose 1 answer.
A. Invoke a Javascript

B. Invoke a webpage URL

C. Invoke an Apex Trigger

D. Invoke a visualforce page in your Salesforce org

Answer 59

C. Invoke an Apex Trigger

Question 60

Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this? Choose 2 answers.
A. Workflow

B. Lightning Process Builder

C. Visual Workflow

D. Chatter Actions

Answer 60

B. Lightning Process Builder

C. Visual Workflow

Question 61

Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
A. After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mass delete to purge any duplicates.

B. After importing all of the custom objects, review all records created and manually merge or delete and duplicate record

C. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.

D. When importing the file, select the “Prevent Duplicates” option on the last step of the Import Wizard and import the file.

Answer 61

C. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.

Question 62

February 23, 2020examsLeave a commentPost navigation
Which statement is true about an External ID field? (Choose two.)
A . The field contains unique record identifiers from a system outside of Salesforce.
B . The field must be unique since duplicate are not allowed within Salesforce.
C . The field must contain at least one number and at least one letter.
D . The field can be unique based on case-sensitive or case-insensitive values.

Answer 62

A . The field contains unique record identifiers from a system outside of Salesforce.

D . The field can be unique based on case-sensitive or case-insensitive values.

Question 63

Service Agents are required to confirm a user’s identity before providing support information over the phone.
What feature can an app builder use to help agents meet this requirement?
A. Add Path to the top of the Case layout.
B. Include Surveys as a Case related list.
C. Guided Action Flows on the record page.

Answer 63

C. Guided Action Flows on the record page.

Question 64

Sales rep at universal containers use salesforce on their mobile devices. They want a way to add new contacts quickly and then follow up later to complete the additional information necessary. What mobile should an app builder recommend?
A. Add a compact layout to contacts

B. Use path and set pre-defined values

C. Build a global action to create contacts

D. Customize the mobile menu to move contacts to the top

Answer 64

A. Add a compact layout to contacts

Question 65

What determines whether a user can create a new record using a specific record type?
A. Page Layout

B. Field level security

C. Sharing

D. Profile

Answer 65

. Profile

Question 66

Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers
A. Chatter action

B. Flow

C. Workflow

D. Apex

E. Process Builder

Answer 66

B. Flow

D. Apex

E. Process Builder

Question 67

What is a true statement regarding case assignment rules? (Choose 3 answers)
A. A predefined Case Team is mandatory for each rule entry

B. They allow for more than one rule entry for each assignment rule

C. They allow for more than one active rule at the same time

D. They allow cases to be assigned to a queue

E. Salesforce processes case assignment rules before workflow rules

Answer 67

A. A predefined Case Team is mandatory for each rule entry
B. They allow for more than one rule entry for each assignment rule
D. They allow cases to be assigned to a queue

Question 68

Universal Containers wants sales reps to get permission from their managers before deleting Opportunities.
What can be used to meet these requirements?

In order to delete a record smth needs to be approved.

A. Approval Process with Time-Dependent Workflow action.
B. Approval Process with Apex Trigger.
C. Two-step Approval Process.
D. Process Builder with Submit for Approval Action.

Answer 68

B. Approval Process with Apex Trigger.

Question 69

Duplicate management for Leads has been Implemented at Universal Containers that it seems duplicate leads are still being created, the org Wide Default (WOD) is set to ”Private” for Leads.

Which two actions help prevent duplicate leads from being created? Choose 2 answers
A . Change the lead Matching Rule to Block on Create.
B . Change the Lead Duplicate Rule details to Bypass Sharing Rules.
C . Change OWD for Leads to Public Edit.
D . Change OWD for Leads to public Read.

Answer 69

A . Change the lead Matching Rule to Block on Create.

D . Change OWD for Leads to public Read.

Question 70

Universal Containers has a workflow on opportunity that will change the status field to “In Progress” when the Stage field is changed “Negotiation.” In addition, there is a validation rule on Status that will prevent the status being set to “In Progress” if the amount of the opportunity is less than $10,000.A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of “Negotiation” the status is still being changed to “In Progress”, why is this occurring?
A. Workflow rules occur after validation rules and thus override validation rules.

B. Workflow rules cannot trigger a validation rule

C. Field Level Security prevents the validation rule from running.

Answer 70

B. Workflow rules cannot trigger a validation rule

Question 71

Universal Containers require different fields to be filled out at each stage of the Opportunity sates process.
What configuration steps can an app builder use to meet this requirement?
A. Create a Process Builder to prompt the User for field information.

B. Define record types and page layouts for each stage.

C. Set page layout required fields based on the current stage.

D. Add the Path component to the Lightning record page.

Answer 71

D. Add the Path component to the Lightning record page.

Question 72

Universal Containers wants to track installation information once it container has been purchased on a custom object. Sales reps should have visibility of all the installation with their opportunities.
visibility of all the installations associated with their opportunities.
What kind of relationship should this new object have to the Opportunity?
A. Lookup

B. Many to Many

C. Hierarchical

D. Master-Detail

Answer 72

D. Master-Detail

Question 73

Which of the following can be source of report chart placed in page layout?(Choose 2)
A. Joined

B. Summary

C. Matrix

D. Tabular

Answer 73

B. Summary

C. Matrix

Question 74

Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?
A. Email deliverability set to no access.

B. Email deliverability set to system email only.

C. Email configured for SMTP authentication.

D. Email relay to the configured host enabled.

Answer 74

A. Email deliverability set to no access.

Question 75

UVC uses a custom object to track site visits, When the status of a site visit ischanged from “in process “ to “On hold “ the business wants the site visit owner tobe automatically assigned to an “On hold “ Queue. Which capability can be used toaccomplish this?
A. Visual workflow

B. Apex Trigger

C. Assignment rule

D. Action

Answer 75

C. Assignment rule

Question 76

Which report types may be used with Analytic Snapshots?(2)
A. Matrix

B. Summary

C. Tabular

D. Joined

Answer 76

B. Summary

C. Tabular

Question 77

A custom field contains a feedback score which is on a scale of one to five. Endusers would like a visual indicator of one to five stars based on the number found inthe feedback score customer field.
A. Use a custom image

B. Number

C. Text

D. Formula

Answer 77

D. Formula

Question 78

An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.
Where should the app builder go to build these new rollups?
A. Lightning Object Creator

B. Account Object

C. Lightning App Builder

D. Opportunity Object

Answer 78

B. Account Object

Question 79

Universal Containers allows users to create standard reports on demand.
What are three considerations users should be aware of when creating a new report?
Choose 3 answers
A. Records will be available in the report regardless of security permissions

B. Users will need to add the report to a shared folder for other users to see It.

C. Users can require that child objects exist for patent records using a cross filter.

D. Charts can be added to summary reports to provide a visualization.

E. The report type determines the types of records and fields that will be available.

Answer 79

A. Records will be available in the report regardless of security permissions

C. Users can require that child objects exist for patent records using a cross filter.

D. Charts can be added to summary reports to provide a visualization.

Question 80

Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice Line Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers
A. There is a roll-up summary field on the Invoice object.

B. There are already two master-detail relationships on the Invoice Line Item.

C. Invoice Line Item records exist without having the Invoice lookup field populated.

D. Custom objects are unable to be on the detail side of a master-detail relationship

Answer 80

B. There are already two master-detail relationships on the Invoice Line Item.

C. Invoice Line Item records exist without having the Invoice lookup field populated.

Question 81

Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice Line Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers
A. There is a roll-up summary field on the Invoice object.

B. There are already two master-detail relationships on the Invoice Line Item.

C. Invoice Line Item records exist without having the Invoice lookup field populated.

D. Custom objects are unable to be on the detail side of a master-detail relationship.

Answer 81

B. There are already two master-detail relationships on the Invoice Line Item.

C. Invoice Line Item records exist without having the Invoice lookup field populated.

Question 82

A business user wants a quick way to edit a record’s status and enter a custom due date field from the record’s feed in Salesforce1 Mobile App. What could be used to accomplish this?
A. Custom Button

B. Custom Action

C. Custom quick access link

D. Custom URL formula field

Answer 82

B. Custom Action

Question 83

Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers
A. By adding quick actions in the publisher section.

B. By adding Visualforce page to the mobile cards section

C. By adding a mobile layout and assigning it to a profile.

D. By adding actions in the Salesforce1 action bar section.

Answer 83

B. By adding Visualforce page to the mobile cards section

C. By adding a mobile layout and assigning it to a profile.