PA Wrong Answers Flashcards
In a SWOT analysis, the lack of qualified workforce would be considered a(n)
A. Weakness.
B. Opportunity.
C. Strength.
D. Threat.
The correct answer is A.
Weakness. In a SWOT analysis, weaknesses refer to internal factors that negatively impact an organization’s ability to achieve its objectives. A lack of a qualified workforce hinders performance and growth, making it a clear internal disadvantage.
A concentric diversification strategy is a strategy
A. employed for an organization that operates a single business and competes in a single industry.
B. that involves expanding the domain of the organization into supply channels or to distributors.
C. used to add new businesses that produce unrelated products or are involved in unrelated markets and activities.
D. an organization uses to build competitive advantage by being unique in its industry or market segment along one or more dimensions.
E. used to add new businesses that produce related products or are involved in related markets and activities.
The correct answer is E.
A concentric diversification strategy involves expanding by adding new businesses that are related to the existing business, leveraging shared resources or market synergies to enhance competitive advantage.
Once alternative goals and plans have been identified, the next step in the formal planning process is
A. situational analysis.
B. goal and plan evaluation.
C. implementation.
D. monitor and control.
E. goal and plan selection.
The correct answer is B.
After identifying alternative goals and plans, the next step is to evaluate them to determine their feasibility, costs, and potential benefits, helping in the decision-making process.
A business structure in which employees depend more on one another and relate more informally and personally is a(n) ________ organization.
A. inorganic
B. high-involvement
C. organic
D. continuous improvement
E. mechanistic
The correct answer is C.
Organic. An organic organization is characterized by a flexible structure, informal communication, and a high level of adaptability, fostering closer interpersonal relations among employees.
Total quality management is characterized by a strong orientation toward both
A. stockholders and customers.
B. suppliers and customers.
C. external and internal customers.
D. managers and customers.
E. regulators and managers.
The correct answer is C.
Total quality management (TQM) focuses on ensuring high-quality performance by addressing the needs of both external customers (clients) and internal customers (employees within the organization).
According to Deming\u2019s 14 points of quality, managers should
A. strive for short-term improvement.
B. eliminate slogans and buzzwords.
C. ensure compliance at all costs.
D. implement a top-down management style.
E. reinforce the use of numerical quotas.
The correct answer is B.
Deming advocated for eliminating slogans and buzzwords, which he viewed as superficial and ineffective in fostering genuine improvement in quality and morale.
One of the common challenges entrepreneurs face is
A. lack of enjoyment in what they do.
B. lack of information.
C. opportunity obsession.
D. intolerance of uncertainty.
E. their inability to take risks.
The correct answer is A.
Entrepreneurs often face challenges such as maintaining passion and enjoyment in their work due to the high demands and stresses associated with running a business.
Following Herzberg\u2019s model, Hackman and Oldham proposed a more complete model of
A. self-actualization.
B. reinforcement.
C. job design.
D. empowerment.
E. expectancy.
The correct answer is C.
Hackman and Oldham expanded on Herzberg\u2019s work by developing the Job Characteristics Model, focusing on job design to improve employee motivation and satisfaction.
A style of dealing with conflict that emphasizes both cooperation and assertiveness in order to maximize both parties\u2019 satisfaction is known as
A. collaboration.
B. competing.
C. compromise.
D. social facilitation.
E. accommodation.
The correct answer is A.
Collaboration involves working together assertively and cooperatively to find a solution that fully satisfies the needs of both parties.
During the ________ stage, management realizes current practices are inappropriate and the company must change.
A. stabilizing
B. moving
C. storming
D. norming
E. unfreezing
The correct answer is E.
The unfreezing stage in change management is when the organization recognizes the need for change and begins to prepare for it by challenging current practices.
Internal recruiters for organizations often post open positions on the company\u2019s
A. customer newsletters.
B. referral boards.
C. benefits page.
D. intranet.
E. reference request portal.
The correct answer is D.
The intranet is an internal network that employees can access, making it an efficient platform for posting job openings and updates.
________ refers to the degree to which a selection test predicts or correlates with job performance.
A. Significance
B. Precision
C. Validity
D. Reliability
E. Accuracy
The correct answer is C.
Validity measures how well a test predicts or correlates with future job performance, ensuring the assessment is appropriate for its intended purpose.
Sexual harassment
A. requires a person make sexual advances toward someone in the workplace.
B. is any unwelcome sexual conduct that is a term or condition of employment decisions.
C. is limited to sexual advances or taunts made by men toward women.
D. is any activity that violates the Civil Rights Act of 1964.
E. does not include persistent displays of pornography, lewd remarks, or demeaning jokes.
The correct answer is B.
Sexual harassment is defined as unwelcome sexual conduct that affects employment conditions, not limited to direct advances and can include other inappropriate behaviors.
Although, originally, efforts to recruit and hire qualified members of underrepresented groups were to prevent discrimination, now they are
A. still only used to prevent discrimination.
B. used to avoid any fines from the federal government.
C. used to fill vacant positions at the lower end of the ladder.
D. only used to put forward a reputation of diversity for the company.
E. used as a way to expand a pool of talent and customer bases worldwide.
The correct answer is E.
Modern diversity efforts aim to bring varied perspectives and skills to the workforce, thereby expanding talent and enhancing the organization’s market reach and innovation capacity.
In order for diversity programs to succeed, it is critical that ________ commit to such programs so that other parties in the organization will take it seriously.
A. minority employees
B. the stockholders
C. front-line workers
D. top management
E. diversity facilitators
The correct answer is D. Top management commitment is crucial to the success of diversity programs, as their support signals the importance of such initiatives to the entire organization.
