P2 Q&A

Question 1

(a) Define the term teamwork. (2 marks)

Answer 1

Teamwork refers to the collaborative effort of a group of individuals working together to achieve a common goal or complete a specific task effectively and efficiently.

Question 2

(b) Explain the benefits of teamwork in the workplace. (4 marks)

Answer 2

1. Increased Efficiency: Teamwork allows tasks to be divided among members, leading to faster and more effective completion of work.
2. Diverse Perspectives: Different team members bring unique ideas and skills, fostering creativity and innovation.
   Improved Communication: Working as a team enhances communication and understanding among employees.
3. Higher Morale: Collaboration builds trust and a sense of belonging, which boosts morale and job satisfaction.

Question 3

(c) Discuss the differences between three leadership styles. (4 marks)

Answer 3

1. Autocratic Leadership: The leader makes decisions unilaterally, without consulting the team, leading to quick decision-making but potentially low morale.
2. Democratic Leadership: The leader involves team members in decision-making, fostering collaboration and higher satisfaction but potentially slower decisions.
3. Laissez-faire Leadership: The leader provides minimal guidance, allowing employees to make their own decisions, which encourages creativity but may lead to disorganization.

Question 4

(a) Define the term “chain of command.” (2 marks)

Answer 4

The chain of command refers to the formal line of authority within an organization, showing who reports to whom and how decisions flow from top management to subordinates.

Question 5

(b) Explain one strategy used by employers and one strategy used by employees to gain an upper hand in conflict. (4 marks)

Answer 5

Employers’ Strategy: Employers may use mediation to address conflicts, ensuring a neutral party facilitates resolution while maintaining productivity.

Employees’ Strategy: Employees might use collective bargaining, where they negotiate as a group to improve working conditions or resolve disputes.

Question 6

(c) Distinguish between functions and responsibilities of management. (4 marks)

Answer 6

Functions of Management: These refer to the primary tasks such as planning, organizing, directing, and controlling to achieve organizational goals.

Responsibilities of Management: These involve specific duties like ensuring employee welfare, adhering to legal regulations, and maintaining productivity.