Functional Areas of Business

Question 1

Production Department Roles

Answer 1

The transformation of raw material into finished products.
Scheduling the production process
Making the product
Controlling the production process
Maintaining factory equipment
Engage in inventory control measures
Warehousing finished goods

Question 2

Marketing Department Key Functional activities

Answer 2

Conducting Market Research
Designing the Company’s product
Public relations
Providing after-sales service and support
Developing sales and promotion strategies for the product
Distribution and transportation of goods

Question 3

Finance Department

Answer 3

Proper money management for the entire company
Produce all financial reports for business
Make and receive all payments on behalf of the company
Advise management on all financial matters
Establish hire purchase and credit control measures
Developing and maintaining a payroll system
Budgeting for the company and disbursements of all funds to other departments

Question 4

Human Resources Department

Answer 4

Human Resource Planning
Recruitment and Selection
Terminations
Training and Development
Performance management
Rewards System
Resolving Conflict between managers and employees
Industrial Relations
Occupational Safety and Health
Maintain proper staff records
Disciplining workers where necessary

Question 5

Information Technology Department

Answer 5

Developing and maintaining IT systems tailored to the type of business and the needs of the business e.g. e-mails.
Ensuring the security of company information and assets

Question 6

Research & Development Department -
Key Functional Activities

Answer 6

Research & Development Department -
Key Functional Activities

• Conducting varied types of
  research on behalf of the
  company such as product
  research, consumer
  research, technology
  research etc.
• Feasibility studies for new
  products or business ideas