p[ Flashcards
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main types of tour operators
-mass market - sell large numbers of holidays n name small profit on each(tui)
-tailor made - customers build own holiday w tour operator (expedia)
-special interest - for particular interests eg safari(trailfinders)
types of travel agents
multiple - 100+branches
miniple - small chains
independent - family/partnership
franchise - allowing others to sell their products
call centre - small/large team operating a call centre
online
business
specialist - particular location/interest
trade associations
-ABTA - (association of British travel agents) represent travel agents and tour operators
ANTOR - (association of national tourist office representative) represents and connects global tourist offices,e.g VisitBritain
-AITO - (association of independent tour operators) represents specialist tour operators
CAA - (civil aviation authority) regulates UK air travel
IATA - (international air transport association) represents over 256 global airlines.agents who sell flight tickets must be accredited by IATA
DCMS - (department for culture,media,and sport)responsible for tourism in the UK
FCO - (foreign and commonwealth office)gives advice to all UK travellers who travel abroad
info and promotional service providers
UNWTO - promote tourism
VisitBritain - promote uk
DMOs - coordinate management of attraction
Regional tourist board - work w local businesses and councils to help manage tourism businesses
reasons why a sector would be interested in particular data