Overcoming Communication Barriers Vocabulary

Question 1

Active Listening

Answer 1

The ability to hear and understand what someone is saying

Question 2

Behavioral Considerations

Answer 2

Nonverbal considerations, which can include body language, eye contact, physical contact, and use of personal space

Question 3

Communication Barrier

Answer 3

An obstacle that prevents the exchange of information or effective communication

Question 4

Emotional Barriers

Answer 4

Feelings that negatively affect communication

Question 5

Emotional Considerations

Answer 5

Considerations related to the emotional state or needs of a patient

Question 6

Empathy

Answer 6

The ability to identify with and understand another’s feelings

Question 7

Personal Barriers

Answer 7

Obstacles created by a person’s habits, opinions, or other factors under that person’s control

Question 8

Physical Barriers

Answer 8

Components of an environment that negatively affect communication

Question 9

Physical Considerations

Answer 9

Considerations related to the patient’s physical environment

Question 10

Professionalism

Answer 10

In health care, the ability to remain both caring and objective

Question 11

Therapeutic Relationship

Answer 11

A relationship between a caregiver and a patient that is built over time and focuses on meeting the patient’s wellness needs