Outocome 3 // Job design

Question 1

Summary

Answer 1

Jobs design is a combination of:

Organizational objectives
Industrial engineer concerns - analyzed job methods
Ergonomic considerations
Employee contribution

Job characteristical model JCM:
Skill variety
Task identity
Task significance
Autonomy
Feedback

Outcome JCM
Employye meaningfullness in their jobs
Acquire more job responsibility
receive direct feedback

Question 2

Job design

Answer 2

is an outgrowth of job analysis, is concerned with structuring jobs to improve organization efficiency and employee job satisfaction

BASIS

1. the organizational objectives the job was created to fulfill
   2.behavioural
   concerns that influence an employee’s job satisfaction;

3.industrial engineering considerations, including ways to make the job technologically efficient;

4. ergonomic concerns, including workers’ physical and mental
   capabilities.

Question 3

Job enrichment

Answer 3

Any effort that makes work more rewarding or satisfying by adding more to the jobs

These factors allow employees to assume a greater role in the decision-making process and become more involved in planning, organizing, directing, and controlling their own work

Question 4

Job characteristics

Answer 4

3 psychological states of a jobholder result in improved work performance, internal motivation, and lower absenteeism and turnover:

1 experiences meaningfulness of the work performed
2 experiences responsibility for work outcomes
3 knowledge of the results of the work performed

Question 5

Skill varieties

Answer 5

the degree to which a job entails a variety of different

activities, ///// use of a number of different skills and talents

Question 6

Task identity:

Answer 6

job requires completion of a whole and identifiable piece of work,

Question 7

Task significance:

Answer 7

job has a substantial impact on the lives or work of other people

Question 8

Autonomy

Answer 8

job provides substantial freedom, independence,

Question 9

Feedback

Answer 9

direct and clear information

about the effectiveness of his or her performance

Question 10

Employee empowerment

Answer 10

is a technique of involving is a technique of involving employees in their work through the process of inclusion

Question 11

ergonomics

Answer 11

An interdisciplinary approach to designing equipment and systems that can be easily and efficiently used by
human beings