OS chapter 7

Question 1

Terminal value

Answer 1

A desired end state or outcome that people seek to achieve

Question 2

Instrumental value

Answer 2

A desired mode of behavior

Question 3

Socialization

Answer 3

The process by which members learn and internalize the values and norms of an organization’s culture

Question 4

Role orientation

Answer 4

The characteristic way in which newcomers respond to a situation

Question 5

obstructionist approach

Answer 5

The low end of the organization’s commitment to social responsibility

Question 6

Defensive approach

Answer 6

A CSER approach that involves minimal support from top management. Revolves around only meeting the minimum legal requirements

Question 7

Proactive approach

Answer 7

An approach revolving around doing more than just the minimum legal requirements - being actively engaged in CSER

Question 8

Accommodative approach

Answer 8

An approach that involves some sort of engagement from top management, recognizing CSER as a valuable pursuit

Question 9

Whistle-blowing

Answer 9

When an employee reports an organization’s misconduct to an external party, such as a government agency or the media