OS chapter 14

Question 1

Organizational conflict

Answer 1

A clash that arises when one group’s goal-directed behavior obstructs or hinders the goals of another group

Question 2

Organizational power

Answer 2

The ability of an individual or group to overcome resistance from others to resolve conflicts and achieve specific goals

Question 3

Organizational politics

Answer 3

Activities within organizations aimed at acquiring, developing, and using power and resources to achieve desired outcomes amid uncertainty or disagreement