Organizing, Directing, Controlling, And Staffing

Question 1

Social entities that are goal directed, deliberately structures and coordinated activity systems linked to the external environment

Answer 1

Organization

Question 2

Organizational systems:

Answer 2

1. Holistic and synergistic with clearly define boundaries
2. They have purposeful act and primary task
3. Hierarchy of system
4. Operates as an open system
5. Seeks a state of stability/equilibrium
6. Self-regulation

Question 3

Formal written map of the structural plan and authority delegation

Answer 3

Organization charts

Question 4

2 types of charts

Answer 4

Tall structure

Flat structure

Question 5

Related activities are grouped together to expedite the production process, that is, specialization

Answer 5

Departmentalization

Question 6

Decision-making process is brought as close to the person who actually performs

Answer 6

Decentralization

Question 7

There is a definable limit to the number of people one person can effectively supervise

Answer 7

Span of control

Question 8

The manager and staff are able to do their jobs without having to check with a supervisor

Answer 8

Exception principle

Question 9

Each individual must have only one boss

Answer 9

Unity of command

Question 10

Supervision should be a linear system providing a direct vertical line from the board of directors to the lowest level of workers

Answer 10

Scalar principle

Question 11

Influencing people’s behavior through motivation, communication, group dynamics, leadership, discipline

Answer 11

Directing

Question 12

The directing function in the management process

Answer 12

Leadership

Question 13

A critical adjunct to directing and entails responsibility for assuring that policies and procedures are followed

Answer 13

Supervision

Question 14

Principle of leadership:

Manager has a strong ties with employees rather than in production of work

Answer 14

Employee oriented

Question 15

Principle of leadership:

Emphasize the high productivity at the expense of all factors

Answer 15

Product oriented

Question 16

Principle of leadership:

Managers direct the staff toward getting the work done. Personally deciding and how the work will be done

Answer 16

Structure style

Question 17

Principle of leadership:

Treat workers equal

Answer 17

Consideration style

Question 18

Management style wherein managers view workers only as tools

Answer 18

Exploitative/authoritative

Question 19

Management style wherein managers feel they know what is best for their employees and need only inform and direct their actions without seeking any feedback

Answer 19

Benevolent and authoritative

Question 20

Management style wherein the manager feels that the opinions and advice of the staff are useful, but all decisions remains exclusive to the manager

Answer 20

Consultative

Question 21

Management style wherein input/responsibility for decision making and performance are placed directly on the staff

Answer 21

Participative

Question 22

It places major importance on the delegation of responsibility

Answer 22

Decentralize authority

Question 23

Managers who uses this style view all authority to be concentrated at the top

Answer 23

Centralized authority

Question 24

The leaders allow the employee to make the decision

Answer 24

Absenteeism/inattention

Question 25

Absenteeism/inattention leadership style is only used when employee are able to analyze the situation and determine what needs to be done. True or false?

Answer 25

True

Question 26

The process through which standard for performance of people and processes are set, communicated and applied

Answer 26

Controlling

Question 27

True or False? The final link in the functional chain of management activities is Controlling

Answer 27

True

Question 28

Type of control:

Focused on operations before they begin. Serves as preventive measure. (Feed forward)

Answer 28

Pre-action control

Question 29

Type of control:

Enacted while work is being performed which includes any type of guiding mechanism

Answer 29

Concurrent control

Question 30

Type of control:

Focused on the result of operations. Guides future planning, inputs and process designs (Feedback)

Answer 30

Post-action control

Question 31

Steps of control process

Answer 31

1. Establish performance standards
2. Measure actual performance
3. Compare measured performance against established standard
4. Take corrective action

Question 32

Focused on deadlines

Answer 32

Time control

Question 33

Facilitates in achieving the organization’s profit motive

Answer 33

Financial control

Question 34

Assesses how efficiently and effectively an org transformation processes create goods and services

Answer 34

Operation control

Question 35

Relate to inventory and material-yield control

Answer 35

Material control

Question 36

Focus on actions and behavior or individual and group of employees

Answer 36

Employee performance control

Question 37

Process of determining personnel and job needs, recruiting qualified staff, matching then with the appropriate job and training them to perform the work assigned

Answer 37

Staffing

Question 38

Staffing must address the ff issues

Answer 38

1. Set the types of personnel needed by the lab
2. Determine the number and placement of each type needed
3. Ensure that the staff is suitably trained to perform its duties
4. Project long-terms variation

Question 39

Level of service expected from each unit and the resulting workload

Answer 39

Staffing level

Question 40

Important aspect of staffing is making certain that employees are properly trained to perform their assignment

Answer 40

Performance staffing

Question 41

Process of structuring activities, materials, and personnel for accomplishing predetermined obj

Answer 41

Organizing