Organizational structure and designn

Question 1

Organizational structure

Answer 1

Formal arrangement of jobs within the organization

Question 2

Organizational structure helps employees work together effectively by

Answer 2

Assigning human and other resources to task
Letting employees know of what is expected from them through rules, operating procedures and performance standards

Question 3

Elements of organizational culture

Answer 3

Standardization
Specialization
Coordination

Question 4

Specialization

Answer 4

The process of identifying specific tasks and assigning them to individuals or teams who have been trained to do them

Question 4

Standardization

Answer 4

Refers to uniform and procedures that employees follow when doing their jobs

Question 5

Coordination

Answer 5

Formal and informal procedure and controls that synchronize and integrates activities of the teams, individuals, department in the organization to achieve objectives

Question 6

Basic principles of coordination

Answer 6

1. The unity of command principle
2. The scalar principle
3. The span of control principle

Question 7

Unity of command

Answer 7

The employee should have only one superior to whom he/she is directly responsible

Question 8

The scalar principle

Answer 8

the clear and unbroken chain of command should link everyone in the organization with someone at the higher level, all the way to the top management

Question 9

The span of control principle

Answer 9

The number of people reporting directly to the manager should be limited because one manager cannot supervise many subordinates effectively

Question 10

Authority

Answer 10

The right to decide and act

Question 11

Accountability

Answer 11

A point where authority meets responsibility and is essential for effective performance
The belief that employees will accept credit or blame for the results of their work

Question 11

Responsibility

Answer 11

The obligation of employees to perform assigned tasks

Question 12

Delegation of authority

Answer 12

The process by which the managers assign subordinates to make decisions and the right to act in certain situations

Question 13

Six principles that are useful to improve the delegation of authority

Answer 13

1. Establish goals and standards in conjunction with subordinates
2. Define authority and responsibilities for delegated tasks to ensure accountability for results
3. Select the appropriate candidates and involve these subordinates in decision-making.
4. Require that employees complete delegated tasks
5. Provide training for when the need arises to build strength an overcome deficiencies
6. Establish adequate controls to measure the performance of subordinates

Question 14

Line authority

Answer 14

Belong to managers who have the right to direct and control the activities of subordinates who perform essential tasks to achieving organizational goals

Question 15

Staff authority

Answer 15

Belongs to those who support line functions through advice, recommendations, research

Question 16

Highly centralized

Answer 16

Top managers make all the decisions and lower-level managers simply carry out their directives

Question 17

Centralized

Answer 17

Concentration of decision-making at the top level management of the organization with little delegation to middle and lower management

Question 18

Advantages of decentralized

Question 18

Decentralized

Answer 18

An approach that requires the manager to decide what and when to delegate, select, and train personnel carefully and to formulate adequate controls.
Decision-making is pushed down to managers who are closest to the action

Question 19

Factors affecting centralizing and decentralizing

Answer 19

Availability of managers
Environmental influences
Organizational culture

Question 19

Organizational Design

Answer 19

Process of aligning the structure of the organization with it’s objectives, with the aim of improving efficiency and effectiveness

Question 20

The organizational chart

Answer 20

Provides a pictorial presentation of the overall shape and structural framework of the organization or group of organization

Question 21

4 important pieces of organizational structure are shown in the organizational chart

Answer 21

Task
Subdivision
Lines of authority
Levels of management