Managerial competencies Flashcards
Competency term
The combination of knowledge, skills, and type of behavior and attitude that contributes to personal effectiveness in a variety of areas.
Managerial competency meaning
The sets of knowledge, skills, types of behaviors, and attitudes a person needs to be effective in the wide range of managerial jobs and various types of organization
Competency as a skill
Competency may incorporate skills but they are more than skills: They include, behaviors, knowledge and abilities that are fundamental to the use of a skill
Skill
The ability to translate knowledge into action
Categories of skills
Conceptual skill
Interpersonal skill ( human skill)
Technical skill
Conceptual skill
The ability to think analytically and solve complex problems
The ability to see the bigger picture
Interpersonal skill ( human skill)
The ability to work well in cooperation with other people
Technical skill
The ability to use specific knowledge, techniques, and resources to perform work
Communication competency
The most fundamental competency skill, applicable to all levels of management, and heavily reliant on interpersonal skill supported by technical skill.
Components of communication competency
Informal communication
Formal communication
Negotiation
Dimensions of communication competency skill
Informal communication; Make effective use of personal networking
Formal communication; Inform people of relevant events and activities, and keep them up to date
Negotiation; Influences and motivates for effectiveness
Planning and Financial management competency
Deciding what tasks need to be done, determining how they can be done, allocating resources to enable them to be done, and monitoring the progress to ensure that they are done.
Reliant on conceptual skill supported by technical skill
Categories of financial and planning competency
Time management
Budgeting
Investment and financial decisions
Dimensions of planning and financial management
Time management; works well under pressure
Budgeting; keeps accurate and complete financial records
Investment and financial decisions; Identification of potential investments and projects
Teamwork Commpetency
An important aspect of creating an oiled well machine is to get tasks and projects done
First step in team work projects
Designing the team
Team design
The responsibility of the manager
Team design invoves
Formulating goals to be achieved, identifying tasks to be done, and identifying staff needed to complete those tasks
Dimensions of teamwork competency
Designing teams; creating a system to monitor team performance
Creating a supportive environment; acts as coach, a mentor and be patient with team members as they learn
Managing team dynamics; Understand the strength and weaknesses of team members and use their strength to accomplish tasks
Strategic action competency
A manager with a well-developed strategic action competency can diagnose and assess the different types of managerial problems and issues that might arise
Strategic actions
executing specific plans
Considering long-term implications of decisions
Dimensions of strategic action competency
Understanding the industry; History
Understanding the organization; strategic intent and vision
Taking strategic actions;
Global awareness competency
carrying out organizational managerial work by drawing on the human, financial, information, and material resources from multiple countries and serving than span multiple cultures
Dimensions of global competency
Cultural knowledge and understanding; stay informed of social, economic, and political trends and events around the world
Cultural openness and sensitivity; Understanding how own cultural background affects own attitude and behaviors
Emotional intelligence and self management competency
Enables a person to perceive, understand, and manage their emotions and the emotions of others, express and control emotions appropriately, and listen to others with empathy
Dimensions of EI
Personal drive and resilience; works hard to get things done
Integrity and ethical conduct; accept responsibility for own actions
