Managerial competencies

Question 1

Competency term

Answer 1

The combination of knowledge, skills, and type of behavior and attitude that contributes to personal effectiveness in a variety of areas.

Question 2

Managerial competency meaning

Answer 2

The sets of knowledge, skills, types of behaviors, and attitudes a person needs to be effective in the wide range of managerial jobs and various types of organization

Question 3

Competency as a skill

Answer 3

Competency may incorporate skills but they are more than skills: They include, behaviors, knowledge and abilities that are fundamental to the use of a skill

Question 4

Skill

Answer 4

The ability to translate knowledge into action

Question 5

Categories of skills

Answer 5

Conceptual skill
Interpersonal skill ( human skill)
Technical skill

Question 6

Conceptual skill

Answer 6

The ability to think analytically and solve complex problems
The ability to see the bigger picture

Question 7

Interpersonal skill ( human skill)

Answer 7

The ability to work well in cooperation with other people

Question 8

Technical skill

Answer 8

The ability to use specific knowledge, techniques, and resources to perform work

Question 8

Communication competency

Answer 8

The most fundamental competency skill, applicable to all levels of management, and heavily reliant on interpersonal skill supported by technical skill.

Question 9

Components of communication competency

Answer 9

Informal communication
Formal communication
Negotiation

Question 10

Dimensions of communication competency skill

Answer 10

Informal communication; Make effective use of personal networking
Formal communication; Inform people of relevant events and activities, and keep them up to date
Negotiation; Influences and motivates for effectiveness

Question 11

Planning and Financial management competency

Answer 11

Deciding what tasks need to be done, determining how they can be done, allocating resources to enable them to be done, and monitoring the progress to ensure that they are done.
Reliant on conceptual skill supported by technical skill

Question 12

Categories of financial and planning competency

Answer 12

Time management
Budgeting
Investment and financial decisions

Question 13

Dimensions of planning and financial management

Answer 13

Time management; works well under pressure
Budgeting; keeps accurate and complete financial records
Investment and financial decisions; Identification of potential investments and projects

Question 14

Teamwork Commpetency

Answer 14

An important aspect of creating an oiled well machine is to get tasks and projects done

Question 15

First step in team work projects

Answer 15

Designing the team

Question 16

Team design

Answer 16

The responsibility of the manager

Question 17

Team design invoves

Answer 17

Formulating goals to be achieved, identifying tasks to be done, and identifying staff needed to complete those tasks

Question 18

Dimensions of teamwork competency

Answer 18

Designing teams; creating a system to monitor team performance
Creating a supportive environment; acts as coach, a mentor and be patient with team members as they learn
Managing team dynamics; Understand the strength and weaknesses of team members and use their strength to accomplish tasks

Question 19

Strategic action competency

Answer 19

A manager with a well-developed strategic action competency can diagnose and assess the different types of managerial problems and issues that might arise

Question 20

Strategic actions

Answer 20

executing specific plans
Considering long-term implications of decisions

Question 21

Dimensions of strategic action competency

Answer 21

Understanding the industry; History
Understanding the organization; strategic intent and vision
Taking strategic actions;

Question 22

Global awareness competency

Answer 22

carrying out organizational managerial work by drawing on the human, financial, information, and material resources from multiple countries and serving than span multiple cultures

Question 23

Dimensions of global competency

Answer 23

Cultural knowledge and understanding; stay informed of social, economic, and political trends and events around the world
Cultural openness and sensitivity; Understanding how own cultural background affects own attitude and behaviors

Question 24

Emotional intelligence and self management competency

Answer 24

Enables a person to perceive, understand, and manage their emotions and the emotions of others, express and control emotions appropriately, and listen to others with empathy

Question 24

Dimensions of EI

Answer 24

Personal drive and resilience; works hard to get things done
Integrity and ethical conduct; accept responsibility for own actions