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EBUS > Management > Flashcards

Management Flashcards

1
Q

Meaning of organization

A

Collection of people who work together and coordinate their actions to achieve a wide variety of goals and or desired future outcomes

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2
Q

Organizations have three common characteristics

A
  1. They each have a purpose
  2. They are made up of people
  3. Organizations group people together in some way or the other
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3
Q

Organizations as a system

A

It’s an open system which means that an organization does not exist in a vacuum but within a broader environment that interacts in the process of converting inputs into final products

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4
Q

Operational employees (operatives )

A

People who work on specific tasks but do not have supervisory role or authority over other people within the organization

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5
Q

Managers

A

They are typically categorized as top, middle, and first-line managers. They are responsible for supervising both operatives and low-level managers.

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6
Q

System

A

A set of interrelated parts that function to achieve a common purpose

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7
Q

what sets managers and operatives apart?

A

Managers are evaluated on how well the people they supervise do their jobs

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8
Q

Managers responsibility

A

operational and managerial
Ensure that their employees understand their work as well as how the achievement of their goal is related to the success of the organization

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9
Q

Managers levels

A

First level management
Middle level
Top

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10
Q

First line management

A

Responsible for supervising day to day activities of operational employees

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11
Q

Middle level manager

A

Mainly responsible for managing first-line managers and for translating goals set by the top management into goals and activities for lower-level managers to perform.

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12
Q

Defining management

A

The term management refers to the process of getting things done efficiently and effectively, through with other people

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13
Q

Process

A

The main tasks and activities that managers perform: Planning, leading, organizing and controlling

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14
Q

Effectively

A

Identifying and performing activities that are going to ensure that the organization achieves its goals and fulfills the purpose for which it exists

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15
Q

Efficiency

A

Refers to how well the tasks are done.

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16
Q

Task of managers

A

Planning
Organizing
Leading
Controlling

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17
Q

Planning

A

Analyze the current situation
Anticipate the future
Determine objectives and resources needed to achieve the organization’s goal

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18
Q

Leading

A

Aspiring and motivating others to perform necessary tasks to achieve the organizational goals

18
Q

Organizing

A

Attracting the right people to the right jobs in the organization.
Specifying job responsibilities

19
Q

Controlling

A

Establish performance and take action to correct any deviations

20
Q

Roles of managers

A

Interpersonal category
Informational category
Decisional category

21
Q

Interpersonal category

A

Figurehead
Leader
Lialson

22
Q

Informational category

A

Monitor
Spoke person
Disseminator

23
Q

Decisional category

A

Negotiator
Resource allocator
Entrepreneur

24
Q

The 4 characteristics that have an impact on the actual activities taken by managers

A

1.The size of the organization
2. Whether the managers are a top, middle, or lower level manager
3. Whether the organization is a profit or non-profit organization
4. The geographical location of the organization

25
Q

Activities carried by managers in based on their level

A

First-line managers - Leading
Middle - Leading, and organizing
Top - Organizing and Planning

26
Q

How is performance measured in an organization ( controlling in a sense )

A

Profit

27
Q

NGO

A

Their main focus is not making profit

28
Q

Organizational location

A

Whether the organization is classified as a multinational, global corporation, or transnational organization, They need to be sensitive when managing in a different national culture

29
Q

Decisions that need to be made when planning

A

What are the goals and objective
Which strategies are the most suitable
Is the vision the true reflection of the organization’s dream

30
Q

Managing change

A

Change that will ensure that the organization exploits emerging opportunities and minimizes the effects of impending threats

31
Q

Behaving responsibly

A

Economical
Social
Environmental
Legal
Ethical

32
Q

Economical responsibility

A

Be profitable

33
Q

Social responsibility

A

Contribute to the quality of life of employees

33
Q

Environmental responsibility

A

In running the organization do not harm the ecological environment

34
Q

Ethical responsibility

A

Be ethical, do what is right, and do no harm

34
Q

Legal responsibility

A

Obey the law

35
Q

The functional areas of the organization that are indispensable in the process of converting inputs into final products and delivering these products to employees

A

Operations
Marketing
Logistics
Finance
Human resource
Public relations

36
Q

The importance of management

A

Innovation
Quality
Speed
Cost competitiveness

37
Q

Innovation

A

Introduction of new goods and services or new business models

38
Q

Speed

A

Separates the winners from the losers in a competitive business arena

39
Q

Quality

A

The excellence of a good or service

40
Q

Cost of competitiveness

A

Costs are kept low enough to enable you to realize profits and price your product at levels that are attractive to employees

41
Q

6 Competencies of successful business managers

A
  1. Communication competency
  2. Planning and financial competency
  3. Teamwork competency
  4. Strategic action competency
  5. Global awareness competency
  6. Emotional competency and management competency

EBUS (10 decks)

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