Management

Question 1

Meaning of organization

Answer 1

Collection of people who work together and coordinate their actions to achieve a wide variety of goals and or desired future outcomes

Question 2

Organizations have three common characteristics

Answer 2

1. They each have a purpose
2. They are made up of people
3. Organizations group people together in some way or the other

Question 3

Organizations as a system

Answer 3

It’s an open system which means that an organization does not exist in a vacuum but within a broader environment that interacts in the process of converting inputs into final products

Question 4

Operational employees (operatives )

Answer 4

People who work on specific tasks but do not have supervisory role or authority over other people within the organization

Question 5

Managers

Answer 5

They are typically categorized as top, middle, and first-line managers. They are responsible for supervising both operatives and low-level managers.

Question 6

System

Answer 6

A set of interrelated parts that function to achieve a common purpose

Question 7

what sets managers and operatives apart?

Answer 7

Managers are evaluated on how well the people they supervise do their jobs

Question 8

Managers responsibility

Answer 8

operational and managerial
Ensure that their employees understand their work as well as how the achievement of their goal is related to the success of the organization

Question 9

Managers levels

Answer 9

First level management
Middle level
Top

Question 10

First line management

Answer 10

Responsible for supervising day to day activities of operational employees

Question 11

Middle level manager

Answer 11

Mainly responsible for managing first-line managers and for translating goals set by the top management into goals and activities for lower-level managers to perform.

Question 12

Defining management

Answer 12

The term management refers to the process of getting things done efficiently and effectively, through with other people

Question 13

Process

Answer 13

The main tasks and activities that managers perform: Planning, leading, organizing and controlling

Question 14

Effectively

Answer 14

Identifying and performing activities that are going to ensure that the organization achieves its goals and fulfills the purpose for which it exists

Question 15

Efficiency

Answer 15

Refers to how well the tasks are done.

Question 16

Task of managers

Answer 16

Planning
Organizing
Leading
Controlling

Question 17

Planning

Answer 17

Analyze the current situation
Anticipate the future
Determine objectives and resources needed to achieve the organization’s goal

Question 18

Leading

Answer 18

Aspiring and motivating others to perform necessary tasks to achieve the organizational goals

Question 18

Organizing

Answer 18

Attracting the right people to the right jobs in the organization.
Specifying job responsibilities

Question 19

Controlling

Answer 19

Establish performance and take action to correct any deviations

Question 20

Roles of managers

Answer 20

Interpersonal category
Informational category
Decisional category

Question 21

Interpersonal category

Answer 21

Figurehead
Leader
Lialson

Question 22

Informational category

Answer 22

Monitor
Spoke person
Disseminator

Question 23

Decisional category

Answer 23

Negotiator
Resource allocator
Entrepreneur

Question 24

The 4 characteristics that have an impact on the actual activities taken by managers

Answer 24

1.The size of the organization
2. Whether the managers are a top, middle, or lower level manager
3. Whether the organization is a profit or non-profit organization
4. The geographical location of the organization

Question 25

Activities carried by managers in based on their level

Answer 25

First-line managers - Leading
Middle - Leading, and organizing
Top - Organizing and Planning

Question 26

How is performance measured in an organization ( controlling in a sense )

Answer 26

Profit

Question 27

NGO

Answer 27

Their main focus is not making profit

Question 28

Organizational location

Answer 28

Whether the organization is classified as a multinational, global corporation, or transnational organization, They need to be sensitive when managing in a different national culture

Question 29

Decisions that need to be made when planning

Answer 29

What are the goals and objective
Which strategies are the most suitable
Is the vision the true reflection of the organization’s dream

Question 30

Managing change

Answer 30

Change that will ensure that the organization exploits emerging opportunities and minimizes the effects of impending threats

Question 31

Behaving responsibly

Answer 31

Economical
Social
Environmental
Legal
Ethical

Question 32

Economical responsibility

Answer 32

Be profitable

Question 33

Social responsibility

Answer 33

Contribute to the quality of life of employees

Question 33

Environmental responsibility

Answer 33

In running the organization do not harm the ecological environment

Question 34

Ethical responsibility

Answer 34

Be ethical, do what is right, and do no harm

Question 34

Legal responsibility

Answer 34

Obey the law

Question 35

The functional areas of the organization that are indispensable in the process of converting inputs into final products and delivering these products to employees

Answer 35

Operations
Marketing
Logistics
Finance
Human resource
Public relations

Question 36

The importance of management

Answer 36

Innovation
Quality
Speed
Cost competitiveness

Question 37

Innovation

Answer 37

Introduction of new goods and services or new business models

Question 38

Speed

Answer 38

Separates the winners from the losers in a competitive business arena

Question 39

Quality

Answer 39

The excellence of a good or service

Question 40

Cost of competitiveness

Answer 40

Costs are kept low enough to enable you to realize profits and price your product at levels that are attractive to employees

Question 41

6 Competencies of successful business managers

Answer 41

1. Communication competency
2. Planning and financial competency
3. Teamwork competency
4. Strategic action competency
5. Global awareness competency
6. Emotional competency and management competency