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MGMT 525 Test 3 > Organizational Design > Flashcards

Organizational Design Flashcards

1
Q

What are the three processes of organizational design?

A
  1. Differentiation: divide work (from Frederick Taylor)
  2. Integration: coordinate work
  3. Span of control
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2
Q

What are the three characteristics of differentiation?

A
  1. Specialization: division of labor
  2. Departmentalization: divided into departments by specialization - ex: marketing/HR
  3. Vertical differentiation: Shape of org (up and down)
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3
Q

What is a tall vs wide vertical differentiation?

A

Tall - specialized/centralized decision making, small span of control, tight control
Wide (flat) - generalized/decentralized/large span of control, delegated control

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4
Q

What are the 4 characteristics to integration in order from simple to most complex?

A
  1. Rules
  2. Hierarchy
  3. Liaison
  4. Coordinating teams - ex: strategy team
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5
Q

What are the two types of span of controls?

A
  1. Traditional

2. Contingency approach

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6
Q

What is the traditional span of control?

A

4-6 workers is ideal

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7
Q

What is the contingency approach?

A
  1. Formalization - how many rules & how to standardize
  2. Interdependence – the more independent/less interdependent the larger span of control
  3. Worker competence - high competence = large span of control
  4. Supervisor competence
  5. Geographic dispersion - how close workers are - if they are all together there is a large span control
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8
Q

What is an example of the contingency approach?

A

EX) mass production = highly standard - large span/ interdependent large span /highly competent quickly/supervisors are normally promoted from within, so competent/ large span of control of geographic dispersion.
EX) R&D = not a lot of rules and a lot of uncertainty - all small spans of control overall

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9
Q

What are the three types of organizational design?

A
  1. Functional - divide up based on function
  2. Product
  3. Matrix
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10
Q

What are the advantages and disadvantages of functional design?

A 
Advantages: 
1. Home for specialists / grow specialists
2. Cohesive
3. Focus on function
Disadvantages:
1. Difficult to grow generalists
2. Hard to coordinate functions
3. Focus on function not customer
4. Difficult to downsize
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11
Q

What are the advantages and disadvantages of product design?

A 
Advantages:
1. Focus on customer
2. Grow generalists
3. Easy to add/subtract departments
Disadvantages:
1. Less functional cohesion
2. Duplication of functions
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12
Q

What are the advantages and disadvantages of matrix design?

A 
Advantages:
1. Simultaneous focus on customer and function
Disadvantages:
1. Violates on boss - one direction
2. High potential for conflict
3. Difficult to manage
4. Expensive
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13
Q

none a/b/c is the best?

A

I guess this means that neither functional/product/matrix are the best

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14
Q

What are the two context variables?

A
  1. Technology

2. Strategy - mission/vision - SWOT analysis

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15
Q

Define, classify, and state the information processing technology for technology

A 
Definition: machines, procedures, information
Classification: Woodward
Info processing: 
1. Flatter structure
2. Decentralized
3. Less specialization/standardization
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16
Q

What is the complexity, formalized (rules), span of control levels, and relations for small batch (unit) in production type? Give an example.

A 
Low
Little
Large (highly comp)
Few good
ex. high end/housing
17
Q

What is the complexity, formalized (rules), span of control levels, and relations for large batch (mass) in production type?

A

Moderate
High
Medium to large medium - dk wtf this means
Poor

18
Q

What is the complexity, formalized (rules), span of control levels, and relations for continuous process (raw mat) in production type? Give an example.

A 
High
Moderate
Medium to small many - dk wtf this means
Good
ex. oil & gas industry
19
Q

What is the formalized (rules), centralized, shape and complexity for innovation in strategy?

A

Low
Decentralized
Flat
Moderate

20
Q

What is the formalized (rules), centralized, shape and complexity for market differentiation in strategy?

A

Mod to High
Moderate centralized
Taller
Moderate to high

21
Q

What is the formalized (rules), centralized, shape and complexity for cost control in strategy?

A

High
Centralized
Tall
Low

MGMT 525 Test 3 (5 decks)

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