Organizational Culture Flashcards
What is organizational culture?
Set of shared values, norms and beliefs that guide organizational members’ interactions with each other and externally
What are values?
General criteria, standards, or guiding principles that are used to determine behaviours and desirable outcomes.
What are norms?
Standards or styles of behaviour considered acceptable or typical within a group
What is socialization?
Process in which members learn and internalize values and norms.
What are the 6 tactics for socializing newcomers?
1) collective vs. Individual
2) Formal vs. Informal
3) Sequential vs. Random
4) Flexible vs. Variable
5) Serial vs. Disjunctive
6) Divestiture vs. Investiture
Where does organizational culture one from?
Personal and professional characteristics of employees Organizational history and role Structure of organization Country in which they operate Company’s managerial approach
What are the four approaches to social responsibility?
1) Obstructionist Approach
2) Defensive Approach
3) Accommodative Approach
4) Proactive Approach
What is CSR?
Corporate social responsibility - necessity of organizations to be responsible to the community it operates in.
What is obstructionist Approach?
Choosing to behave in a non-responsible way. Unethically or illegally try to prevent csr
What is defensive approach
Indicates a bit of commitment to ethical behaviour and abide laws. But always puts shareholders first above anything else.
What is accommodative approach?
Acknowledges the need for social responsibility but only when called to do so.
What is proactive approach?
Actively seek out to contribute to the betterment of society. Go out of their way to use organizational resources to promote csr
