Change Management

Question 1

What are the stages in the Küber Ross change curve?

Answer 1

Shock & denial
Anger
Bargaining
Depression
Acceptance

Question 2

What are four different ways to create strategic change?

Answer 2

Experiment
Transform
Incremental modifications
Creating a burning platform

Question 3

What does a typical change cycle look like?

Answer 3

Honeymoon period
Decline in performance
Realization sets in 
Tendency to want to turn back
Move forward to initiative completion
Opposition becomes more apparent
Small successes must be created, celebrated 
Continue to push and examine data