Organizational Culture Flashcards
What are the characteristics of organizational culture
Innovative and risk-taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, stability
Henry mintzberg on culture
Culture is the soul of the organization
Beliefs and values
Structure is the skeleton
Levels of culture
Artifacts: aspects of an organization’s culture that you see, hear, and feel
beliefs: The understanding of how objects and ideas relate to each other
values: The stable, long-lasting beliefs about what is important
assumptions: The taken for granted notions of how something should be in an organization
Organizational climate
Refers to the shared perceptions organizational members have about their organization and work environment; team spirit at the organizational level
What is the dominant culture
Expresses the core values that are shared by majority of the organizations members
What are subcultures
They tend to develop in large organizations to reflect common problems situations or experiences
What is a strong culture
The organization’s core values are both intensely held and widely shared, they have a great influence on the behavior of its members, it builds cohesiveness loyalty and organizational commitment
How to keep the culture alive
Selection: identify and hire individuals who will fit in with the culture
Top management: senior executives establish and communicate the norms of the organization
Socialization: organizations need to teach the culture to new employees
What is the pre-arrival stage
Each individual arrives with a set of values attitudes and expectations about both the work to be done and the organization
What is the encounter stage
Confronts the possibility that expectations of the job, coworkers, and the organization in general may differ from reality
What is the metamorphosis stage
The new employee changes or goes through the metamorphosis stage. The outcomes are: productivity, commitment, turnover
When can culture have a dysfunctional aspect
Barrier to change, barrier to diversity, barrier to mergers and acquisitions
What are some strategies for merging cultures
Assimilation, separation, integration
