Organizational Culture Flashcards

1
Q

Is a unique dominant pattern of shared beliefs, assumptions, values, and norms that shape the socialization, symbols, language and practices of group of people.

A

Culture

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2
Q

Is the pattern of shared values, beliefs and assumptions considered to be appropriate way to think and act within an organization.

A

Organizational culture

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3
Q

Define as the proper way to behave within the organization.

A

Organizational Culture

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4
Q

For culture to exist it mus be :

A
  1. Shared by the vast majority of members of a group or society;
  2. Passed from generation to generation; and
  3. Shape behavior and perception.
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5
Q

Observable elements of culture

A

Practices
Language
Symbols

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6
Q

Observable elements of culture define as the behavior and actions.

A

Practices

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7
Q

Behavior element of culture define as the shared system of vocal sounds, written signs and gestures.

A

Language

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8
Q

Is any visible object, act, or event that conveys meaning to others.

A

Symbols

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9
Q

Non observable elements of culture

A

Values
Norms
Share assumptions

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10
Q

Are the basic beliefs people hold that specify general preferences and behavior, and define what is right and wrong.

A

Values

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11
Q

Are rules that governs behavior of groups of people.

A

Norms

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12
Q

Are the thoughts and feelings that members of a culture take for granted and believe to be true.

A

Shared assumptions

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13
Q

Is the process where people’s leans values, norms, behavior, and social skills. It is the means by which new members brought into a culture.

A

Socialization

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14
Q

Types of organizational culture

A

Bureaucratic
Clan
Market
Entrepreneurial

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15
Q

In this type of culture the behavior of employees is governed by formal rules and standard operating proceduee. Ex. ( Government Ministries, Fast food restaurant).

A

Bureaucratic Culture

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16
Q

The behavior of individual are shapes by traditionals, loyalty, personal commitments, extensive socialization and self management. Member share feelings of pride in membership.

A

Clan Culture

17
Q

The values and norms reflects that significance of achieving measurable and demanding goals mainly concerning those that are financial and market based.

A

Market Culture

18
Q

Organizations existing in the context of an ___________________ are characterized by high levels of risk taking and creativity.

A

Entrepreneurial Culture

19
Q

Steps to building a strong organizational culture socialization.

A
  1. Careful selection
  2. Challenging early work assignment
  3. Training to develop capabilities with culture
  4. Reward and sustain Culture
  5. Adoptation of cultural values policies
  6. Remote culture with ritual and stories rites
  7. Role model to sustain culture
20
Q

Seven Primary Characteristics of Organizational Culture

A
  1. Innovation and risk taking
  2. Attention to details
  3. Outcome orientation
  4. People orientation
  5. Team orientation
  6. Aggressiveness
  7. Stability
21
Q

The degree to which employee are engaged to be innovative and take risks.

A

Innovation and Risk Taking

22
Q

The degree to which employee are expected to work with precision, and analysis

A

Attention to details

23
Q

The degree to which management focuses on result, or outcomes, rather than on the techniques and processes used to achieve these outcomes.

A

Outcome Orientation

24
Q

The degree to which management decision take into consideration and effect of outcomes on people within the organization.

A

People orientation

25
Q

The degree in which work activities are organized around team rather than individuals.

A

Team Orientation

26
Q

The degree to which people are aggressive and competitive rather than easy going and supportive.

A

Aggressiveness

27
Q

The degree to which organizational activities emphasizes maintaining the status quo in contrast to growth

A

Stability