Organizational Conflict

Question 1

Refers to the condition of misunderstanding and disagreement that is caused by perceived or actual opposition in needs, interests and values among people who work together.

Answer 1

Organizational Conflict

Question 2

May also be termed as workplace conflict.

Answer 2

Organizational Conflict

Question 3

Types or Cause of conflicts in an organization

Answer 3

Personal Conflict
Intragroup Conflict
Intergroup Conflict
Interorganizational Conflict
Role Conflict
Office Romance

Question 4

Involved a conflict between two people most often from mutual dislike or personality clash

Answer 4

Personal Conflict

Question 5

Conflict arises in groups because of scarcity of freedom, position, and resources.

Answer 5

Intragroup Conflict

Question 6

Is a disagreement or confrontation between two or more groups and their members.

Answer 6

Intergroup Conflict

Question 7

Are decision-making parties with specific incentives and a motivationa as well as the presence of government structure to prevent and manage conflicts.

Answer 7

Interorganizational Conflict

Question 8

One source of conflict includes the multiple role people play within organizations

Answer 8

Role Conflict

Question 9

Behavioral scientist sometimes describe an organization as a system of _____________.

Answer 9

Position Roles

Question 10

In a survey, 96 percent of human resource professionals and 80 percent of executive said workplace romance iare dangerous because they can lead to conflict within the organization.

Answer 10

Office Romance

Question 11

Consequences of Organizational Conflict

Answer 11

Refusal to cooperate;
Quality Problems;
Missed deadlines or delays;
Increased stress among employees;
Reduce creative collaboration and team problem solving;
Disruption to work flow;
Knowledge sabotage;
Decrease customers satisfaction;
Distrust; split camp; and gossip.

Question 12

The win-lose conflicts in groups may have some of the following negative effects:

Answer 12

Delay decisions
Create deadlocks
Interfere with listening
Interfere with empathy
Decrease or destroy sensitivity
Incline underdogs to sabotage
Provoke personal abuse
Cause defensiveness

Question 13

Refers to the practice of being able to identify and handle conflict sensibly, fairly and efficiently.

Answer 13

Conflict Management

Question 14

Maybe define as opportunity to strengthen relationships and improve situations.

Answer 14

Conflict Management

Question 15

Five Conflict Management Styles

Answer 15

1. Avoidance or Withdrawal
2. Accomodations or Smoothing
3. Compromise
4. Competitive or Authoritative
5. Collaboration

Question 16

The individual tries to ignore the conflict passively instead of actually resolving it.

Answer 16

Avoidance or Withdrawal

Question 17

In this style a more submissives approach is observed. The individual gives in passively to other parties in order to resolve the conflict.

Answer 17

Accomodation or Smoothing

Question 18

Bargaining is involved in this case, which takes into account the interest of each party to create so as to create a win-win situation.

Answer 18

Compromise

Question 19

In this case, one of the two parties tries to resolve the conflict via aggressive behavior or by force or authoritative influence.

Answer 19

Competitive or Authoritative

Question 20

In this case, the parties jointly to resolve the problem with the most optimal solution acceptable to all the parties, although this creates an “average win scenario” this is usually the hard to achieve at all times.

Answer 20

Collaboration