Organizational Culture: Flashcards
Organizational Culture:
And the 6 elements/artifacts of organizational culture:
-The values/assumptions shared within an organization.
Provides direction toward the “right way” of doing things.
A company’s DNA is invisible, yet powerful template for employee behavior.
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Artifacts: Observable symbols and signs of culture
- Physical structures (Building structures shape/reflect culture. Office design.)
- Language (address, express, describe. Naturally or deliberately)
- Rituals and ceremonies (Programmed routines, planned activities)
- Stories and Legends (Desired behavior. Realistic human side, describe real people, assumed to be true, well known)
- Shared values
- Shared assumptions
7 dimensions of organizational culture:
ISARATO
- Innovation
- Stability
- Attention to detail
- Respect
- Aggressiveness
- Team orientation
- Outcome orientation
Dominant culture
Subculture
Counter Culture
Dominant culture: Values/assumptions shared most consistently and widely
Subcultures: Located throughout the organization
—-Countercultures are subcultures that oppose aspects of the dominant culture
Two functions of countercultures:
Surveillance and critical review
Source of emerging values
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Organizational culture strength:
Function of strong culture:
Contingencies of culture:
Organizational out comes:
How widely and deeply employees hold the company’s dominant values and assumptions(Most employees understand/embrace the culture, Institutionalized through artifacts. Long-lasting – possibly originate with founder(s)
Functions of strong culture: Control system, social glue, sense-making
Contingencies: Culture content is aligned with the environment, not cult-level culture, adaptive culture)
Organizational outcomes: performance and well being
Bicultural Audit and the three steps:
+ four merging options
Audit is part of the merger’s due diligence.
Minimizes cultural collision by diagnosing companies.
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Three steps in bicultural audit:
1.Identify cultural artifacts
2.Analyze data for cultural conflict/compatibility
3.Identify strategies and action plans to bridge cultures
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1. Assimilation: Acquired firm staff embrace acquiring culture
2. Deculturation: Acquiring firm imposes its culture and practices.
3. Integration: Composite culture preserves best of past cultures.
4. Separation: Merged firms keep their own corporate cultures and practices.
5 components for strengthening organizational culture:
1- Use attraction, selection, and socialization for cultural fit
2- Support work force stability and communication
3- Introduce culturally consistent rewards/recognition
4-Aling artifacts with desired culture
5-Model wanted culture through action of founders/leaders
Attraction-Selection-Attrition Theory
+Organizational Socialization + stages of organizational socialization
+how to improve organizational socialization
Culture strength increases through:
Attraction: Applicants self-select based on compatible values
Selection: Firms select applicants with compatible values
Attrition: Employees with incompatible values quit/removed
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The process by which individuals learn the values, expected behaviours, and social knowledge necessary to assume their roles in the organization
Learn and then adjust
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1.(Outsider) Pre-employment Socialization
2.(Newcomers) Encounter
3.(Insider) Role Managment
4. Socialization outcomes (motivation, loyalty, satisfaction. Less stress, less turnover)
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Realistic job preview (RJP):
A balance of positive and negative information about the job and work context
Socialization agents:
Supervisors:
Technical information, performance feedback, job duties
Co-workers:
Ideal when accessible, role models, tolerant, and supportive