Organizational Behavior Flashcards

1
Q

A structured social system consisting of groups and individuals working together to meet some agree upon objectives

A

Organization

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2
Q

4 Components of an Organization

A
  1. Task
  2. Structure
  3. People
  4. Technology
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3
Q

A component of an organization where it is the mission, the purpose, or good for existing.

A

Task

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4
Q

A component of an organization which refers to its Human Resources.

A

People

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5
Q

A component of an organization where it is the man we in which an organization are designed at the macro level.

A

Structure

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6
Q

A component of organization which refers to the tools, knowledge, and or techniques used to transfer from inputs and outputs.

A

Technology

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7
Q

It is the actions and mannerisms made by individuals , organisms, systems or artificial entities in conjunction with themselves or their environment.

A

Behavior

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8
Q

The systematic and multidisciplinary study and application of knowledge about how individuals and groups interacts and act within the organizations.

A

Organizational behavior

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9
Q

What is the main objective of Organizational Behavior

A

To understand the human interactions in an organization, find what is driving it and influence it for getting better results in attaining business goals.

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10
Q

8 Objectives of Organizational Behavior

A
  1. Job Satisfaction
  2. Finding the Right People
  3. Organizational Culture
  4. Leadership and conflict resolution
  5. Understanding Employees Better
  6. Understand how to Develop Good Leaders
  7. Develop a Good team
  8. Higher productivity
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11
Q

What are the importance of Organizational Behavior?

A
  • Provides a road map to our lives in organizations
  • Uses scientific research to understand and make organization life, as it helps to predict what people will do under various conditions.
  • Helps influence Organizational events — to understand and predict events.
  • Helps the manager to manage Human Resources effectively.
  • Helps the organizations for maintaining cordial industrial relations.
  • Useful in field marketing.
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12
Q

What are the Key Levels of OB

A

Organization, Group, Individual

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13
Q

2 Challenges at the Group Level

A
  • Working with others
  • Workforce Diversity
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14
Q

3 Challenges at Individual Level

A
  • Job Satisfaction
  • Empowerment
  • Behaving Ethically
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15
Q

Give at least 3 examples of the Main challenges and opportunities of OB

A
  • Empowering People
  • Improving people’s skills
  • Improving Quality and Productivity
  • Responding to Globalization
  • Managing Workforce Diversity
  • Stimulating change and innovation
  • Improving ethical behavior
  • Improving Customer service
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16
Q

3 Limitations of OB

A
  1. Behavioural Bias
  2. The law of diminishing returns
  3. Unethical manipulation of people
17
Q

A limitation where it is an reflection of a tunnel vision, in which people have a narrow viewpoint.

A

Behavioural Bias

18
Q

True or False
People who lack system understanding may develop a behavioural bias.

A

True

19
Q

A limitation which places an overemphasis on an OB practice that may produce negative results.

A

The law of diminishing results.

20
Q

A limitation where people who lack respect for the basic dignity of the human being could learn Organizational behaviour ideas and use them for selfish deeds.

A

Unethical Manipulation of People