Organisational Structure

Question 1

organisational structure

Answer 1

the internal , formal framework of a business that shows the way in which management is organised and linked together, and how authority is passed through the organisation

Question 2

functional structure

Answer 2

departments have clearly defined roles and responsibilities in a specialist area such as marketing, finance, human resources or operations

Question 3

functional manager

Answer 3

senior employee who has authority over a complete organisational unit

Question 4

hierarchical structure

Answer 4

a structure consisting of multiple levels in which all members of the organisation, apart from one, are subordinate to someone else

Question 5

level of hierarchy

Answer 5

a stage of the organisational structure where all personnel have equal status and authority

Question 6

span of control

Answer 6

the number of subordinate employees directly accountable to a manager

Question 7

chain of command

Answer 7

this is the route through which authority from the chief executive and the board of directors is passed down through an organisation

Question 8

divisional organisational structure

Answer 8

a structure that organises the activities of a business around geographical areas or product groups

Question 9

delayering

Answer 9

removal of one or more of the levels of hierarchy from an organisational structure

Question 10

matrix structure

Answer 10

an organisational structure that creates project teams that cut across traditional functional departments

Question 11

delegation

Answer 11

passing authority down the organisational hierarchy

Question 12

accountability

Answer 12

the obligation of the individual to account for and explain their actions and to disclose the results of their work honestly

Question 13

control

Answer 13

to measure and supervise an employee’s performance

Question 14

authority

Answer 14

the power to give orders and make decisions

Question 15

centralisation

Answer 15

keeping all the important decision - making powers within head office or the centre of the organisation

Question 16

decentralisation

Answer 16

decision - making powers are passed down the hierarchy to empower subordinates and area or product managers

Question 17

line managers

Answer 17

managers who have direct authority over people decisions and resources within the hierarchy of an organisation

Question 18

staff managers

Answer 18

managers who, as specialists, provide support, information and assistance to senior line managers