Organisation and Management Flashcards

1
Q

Organisational structure

A

the formal, internal framework of a business that shows how it is managed and organised

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2
Q

Functional departments

A

the main activities of business: finance, marketing, operations, human resources and research and development

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3
Q

Hierarchy

A

the number of levels in an organisational structure

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4
Q

Chain command

A

the route through which authority is passed down through an organisation

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5
Q

Subordinate

A

an employee who is below another employee in the organisation’s hierarchy

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6
Q

Span of control

A

the number of subordinates reporting to each supervisor/manager

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7
Q

Delayaring

A

reducing the size of the hierarchy by removing one or more levels

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8
Q

Centralised organisation

A

one where all the important decision-making power is held at head office or the centre

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9
Q

Decentralised organisation

A

one where the decision-making powers are passed down the organisation to lower

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10
Q

Directors

A

elected or appointed members of the company with the responsability for determing and implementing the company’s policy. Some also have management roles.

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11
Q

Annual General Meeting (AGM)

A

a meeting for shareholders that limited companies must hold once a year

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12
Q

Chief Executive Officer (CEO)

A

the most senior manager, responsible for the performance and success of a company

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13
Q

Manager

A

an individual who is in charge of a certain group of tasks or a certain area or department

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