Motivating Employees Flashcards
Motivation
The factors that influence the behaviour of employees towards achieving set business goals
Labour Productivity
A measure of the efficiency of employees by calculating the output per employee
Absenteeism
Employees’ non-attendance at work without a good reason
Labour Turnover
The rate at which employees leave a business
Maslow’s Hierarchy
A system consisting in a pyramid of factors needed to achieve “self-actualisation” which is someone’s full potential
The Theory of Economic Man
The view that humans are motivated only by money
Piece-Rate
Paying employees for each unit produced
Hygiene Factors
The factors that must be present in the workplace to prevent job dissatisfaction (according to Frederick Herzberg)
Motivators
The factors that influence a person to increase their efforts
Job Dissatisfaction
How unhappy and discontent a person is with their job
Financial Rewards
Cash and non-cash rewards paid to employees which are often used to motivate employees to increase their effort
Non-Financial Rewards
Methods used to motivate employees that do not involve giving any financial reward
Hourly Wage Rate
A payment to employees based on a fixed amount for each hour worked
Salary
A fixed annual payment to certain grades and types of staff not based on hours worked or output
Comission
A payment to sales staff on the value of the items they sell
