Org Behavior Chapter 8 Flashcards

1
Q

Motivation

A

Psychological processes that arouse and direct goal-directed behavior.

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2
Q

Content Theories of Motivation

A

Identify internal factors influencing motivation.

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3
Q

Process Theories of Motivation

A

Identify the process by which internal factors and cognitions influence motivation.

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4
Q

Need

A

Physiological or psychological deficiencies that arouse behavior

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5
Q

Need Hierarchy Theory

A

Five basic needs - physiological, safety, love, esteem, and self-actualization - influence behavior.

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6
Q

ERG Theory

A

Three basic needs - existence, relatedness, and growth - influence behavior.

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7
Q

Need for Achievement

A

Desire to accomplish something difficult.

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8
Q

Need for Affiliation

A

Desire to spend time in social relationships and activities

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9
Q

Need for Power

A

Desire to influence, coach, teach, or encourage others to achieve

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10
Q

Motivators

A

Job characteristics associated with job satisfaction.

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11
Q

Hygiene Factors

A

Job characteristics associated with job dissatisfaction

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12
Q

Equity Theory

A

Holds that motivation is a function of fairness in social exchanges.

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13
Q

Negative Inequity

A

Comparison in which another person receives greater outcomes for similar inputs.

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14
Q

Positive Inequity

A

Comparison in which another person receives lesser outcomes for similar inputs.

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15
Q

Distributive Justice

A

The perceived fairness of how resources and rewards are distributed.

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16
Q

Procedural Justice

A

The perceived fairness of the process and procedures used to make allocation decisions

17
Q

Interactional Justice

A

Extent to which people feel fairly treated when procedures are implemented.

18
Q

Expectancy Theory

A

Holds that people are motivated to behave in ways that produce valued outcomes

19
Q

Expectancy

A

Belief that effort leads to a specific level of performance

20
Q

Instrumentality

A

A performance outcome perception.

21
Q

Valence

A

The value of a reward or outcome.

22
Q

Goal

A

What an individual is trying to accomplish.

23
Q

Goal Specificity

A

Quantifiability of a goal.

24
Q

Action Plan

A

Activities or tasks to be accomplished to obtain a goal.

25
Goal Commitment
Amount of commitment to achieving a goal.
26
Job Design
Changing the content or process of a specific job to increase job satisfaction and performance.
27
Scientific Management
Using research and experimentation to find the most efficient way to perform a job
28
Job Enlargement
Putting more variety into a job
29
Job Rotation
Moving employees from one specialized job to another.
30
Job Enrichment
Building achievement, recognition, stimulating work, responsibility, and advancement into a job.
31
Intrinsic Motivation
Motivation caused by positive internal feelings.
32
Core Job Dimensions
Job characteristics found to various degrees in all jobs
33
Job Crafting
Proactive and adaptive employee behavior aimed at changing the nature of one's job
34
Idiosyncratic Deals (I-deals)
Process by which employees and managers negotiate tasks completed by employees