Org Behavior Chapter 1 Flashcards
Organization
System of consciously coordinated activities of two or more people.
Organizational Behavior
Interdisciplinary field dedicated to better understanding and managing people at work.
Theory Y
McGregor’s modern and positive assumption about employees being responsible and creative.
Total Quality Management
An organizational culture dedicated to training, continuous improvement, and customer satisfaction.
E-Business
Running an entire business via the internet and managing virtual teams.
Human Capital
The productive potential of one’s knowledge and actions.
Social Capital
The productive potential of strong, trusting, and cooperative relationships.
Management
Process of working with and through others to achieve organizational objectives, efficiently and ethically, amid constant change.
Contingency Approach
Using management tools and techniques in a situationally appropriate manner; avoiding the one-best-way mentality
Ethics
Study of moral issues and choices
Corporate Social Responsibility
Corporations are expected to go above and beyond following the law and making a profit
Whistle-Blowing
Reporting unethical/illegal acts to outside third parties.
Morally Attentive
Faithfully considering the ethical implications of one’s actions.
Meta-Analysis
Pools the results of many studies through statistical procedure
Field Study
Examination of variables in real-life settings
Laboratory Study
Manipulation and measurement of variables in contrived situations.
Sample Survey
Questionnaire responses from a sample of people.
Case Study
In-depth study of a single person, group. or organization.
