Org And Management Flashcards

1
Q

Manager

A

Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished

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2
Q

First-line Managers

A

Individuals who manage the work of non-managerial
employees.

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3
Q

Middle Managers

A

Individuals who manage the work of first-line managers.

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4
Q

Top Managers

A

Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.

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5
Q

What is management?

A

Management involves coordinating and overseeing the work activies of othersso that their activities are completed efficiently and effectively.

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6
Q

Roles managers play

A

Interpersonal roles
• Figure head
• Leader
• Liason
Informational roles
• Monitor
• Disseminator
• Spokeperson
Decisional roles
• Entrepreneur
• Disturbance handler
• Resource Allocator
• Negotiator

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7
Q

Efficiency

A

Doing things right
Getting the most output for the least inputs

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8
Q

Effectiveness

A

Doting the right things
High attainment for organizational goals

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9
Q

Functions managers perform

A

Planning - Defining goals, establishing strategies to achieve goals.
Organizing - Arranging and structuring work to accomplish organizational goals.
Leading - Working with and through people to accomplish goals.
Controlling - Monitoring, comparing, and correcting work.

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10
Q

What is an Organization

A

A deliberate arrangement of people to accomplish some specific purpose or goals.

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11
Q

Skills managers need

A

Technical skills
• Knowledge in a specific field
Human skills
• The ability to work well with other people
Conceptual skills
• The ability to think and conceptualize about abstract and complex situations concerning the organization.

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12
Q

Customers

A

The reason that organizations exist

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13
Q

Innovation

A

Doing things differently, exploring new territory, and taking risks.

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14
Q

The value of studying management

A

The universality of management
- good management is needed in all organizations.
The reality of work
- employees either manage or are managed.
Rewards and challenges of being a manager
- Management offers challenging, exciting and creative
opportunities for meaningful and fulfilling work.
- Successful managers receive significant monetary rewards
for their efforts.

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15
Q

Elements of management

A

Planning, Organizing, Controlling, co-ordination, Commanding

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16
Q

Qualities of a manager

A

Physical, Mental, Moral, General Education, Special Knowledge and experience