ORAL COMMUNICATION Q1 Flashcards
If a message reaches a reader who is not interested in the message, the reader may read the message hurriedly or listen to the message carelessly.(decoding barriers)
lack of interest
“communication by means of elements and behaviors that are not coded into words.”
non-verbal communication
refers to a person using language to express desires, needs, wants, likes and dislikes, inclinations, choices, aspirations.
motivation
Since the subject matter of communication is theoretical and intangible, its further passing requires use of certain symbols such as words, actions or pictures etc.
encoding
A breakdown in communication may result when a message is not adapted to its receiver.(encoding barriers)
lack of sensitivity to receiver
(effective oral comm) The speaker should use only the number of words necessary to convey the meaning. Over communication is one of the common defects or oral communication and should be guarded
brevity
If emotions interfere with the creation and transmission of a message, they can also disrupt reception.
emotional distractions
Is the person who receives the message or for whom the message is meant for.
receiver
is a mental state or feeling toward something and is marked by physiological and behavioral changes in the body.
emotion
results from one or more motions or positions of the muscles of the face.
facial expression
In 1960, David Berlo postulated Berlo’s Sender-Message-Channel-Receiver (SMCR) model of communication from Shannon Weaver’s Model of Communication
The model also focuses on encoding and decoding which happens before the sender sends the message and before the receiver receives the message respectively.
berlo’s model of communication
is a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements.
body language
This is the subject matter of the communication. This may be an opinion, attitude, feelings, views, orders, or suggestions.
ideas
(effective oral comm) Not only words are important but also the feelings with which you say can affect the person who is listening to you. Avoid sounding conceited to your subordinate.
proper tone
is the process of ensuring that the receiver has received the message and understood in the same sense as sender meant it.
feedback
A continuous process where sender and receiver interchanges their places and both are equally important.
public cues, private cues and behavioral cues.
Noise is the problem that arises in communication flow and disturbs the message flow.
barlud’s model of communication
The process of selecting and organizing symbols to represent a message requires skills and knowledge.
encoding barriers
The sender lacks specific information about something, the receiver will likely receive an unclear or mixed message.(encoding barriers)
insufficient knowledge of the subject