ORAL COMMUNICATION Q1 Flashcards
If a message reaches a reader who is not interested in the message, the reader may read the message hurriedly or listen to the message carelessly.(decoding barriers)
lack of interest
“communication by means of elements and behaviors that are not coded into words.”
non-verbal communication
refers to a person using language to express desires, needs, wants, likes and dislikes, inclinations, choices, aspirations.
motivation
Since the subject matter of communication is theoretical and intangible, its further passing requires use of certain symbols such as words, actions or pictures etc.
encoding
A breakdown in communication may result when a message is not adapted to its receiver.(encoding barriers)
lack of sensitivity to receiver
(effective oral comm) The speaker should use only the number of words necessary to convey the meaning. Over communication is one of the common defects or oral communication and should be guarded
brevity
If emotions interfere with the creation and transmission of a message, they can also disrupt reception.
emotional distractions
Is the person who receives the message or for whom the message is meant for.
receiver
is a mental state or feeling toward something and is marked by physiological and behavioral changes in the body.
emotion
results from one or more motions or positions of the muscles of the face.
facial expression
In 1960, David Berlo postulated Berlo’s Sender-Message-Channel-Receiver (SMCR) model of communication from Shannon Weaver’s Model of Communication
The model also focuses on encoding and decoding which happens before the sender sends the message and before the receiver receives the message respectively.
berlo’s model of communication
is a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements.
body language
This is the subject matter of the communication. This may be an opinion, attitude, feelings, views, orders, or suggestions.
ideas
(effective oral comm) Not only words are important but also the feelings with which you say can affect the person who is listening to you. Avoid sounding conceited to your subordinate.
proper tone
is the process of ensuring that the receiver has received the message and understood in the same sense as sender meant it.
feedback
A continuous process where sender and receiver interchanges their places and both are equally important.
public cues, private cues and behavioral cues.
Noise is the problem that arises in communication flow and disturbs the message flow.
barlud’s model of communication
The process of selecting and organizing symbols to represent a message requires skills and knowledge.
encoding barriers
The sender lacks specific information about something, the receiver will likely receive an unclear or mixed message.(encoding barriers)
insufficient knowledge of the subject
give the four importance of non-verbal communication
convey empathy and emotions
proper interpretation
instinctive nature
understanding
An emotional individual may not be able to communicate well.(encoding barriers)
emotional interference
The communication cycle may break down at the receiving end for some of these reasons
decoding barriers
an exchange takes place between two or more persons for social fulfillment. It is interesting to note that by simply interacting through communication, humans already form relationships even without direct invitations to do so.
social interaction
give the six effective oral communication
clear and proper
clarity and precision
brevity
proper tone
pitch
right registers
give the four kinds of barriers to effective communication
environmental/physical barriers
cultural barriers
semantic barriers
psychological barriers
is a movement or position of the hand, arm, body, head or face that is expressive of an idea, opinion, or emotion.
gesture
Those who have weak reading and listening skills make ineffective receivers.(decoding barriers)
lack of communication skills
three Language Forms of Regulation and Control
imperative sentences
rhetorical questions
declarative sentences
is used when the Speaker wants to make others aware of certain data, concepts, and processes–knowledge that may be useful to them.
information
Person who receives the message or symbol from the communicator tries to convert the same in such a way so that he may extract its meaning to his complete understanding.
decoding
“the act or process of using words, sounds, signs, or behaviors to express or exchange information or for expressing your ideas, thoughts, feelings, etc., to someone else.” It is the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. (Merriam Webster, 1898)
communication
The message is encoded and transmitted through channel in the presence of noise.
linear model of communication
(effective oral comm) The person speaking must have a good vocabulary at his disposal and should able to convey the message without any confusion of meaning.
clarity and precision
give the five functions of communication
regulation and control
social interaction
motivation
information
emotion
Can be used to control the behavior of human beings. It can be used to regulate the nature and amount of activities humans engage in.
regulation and control
(effective oral comm) Poor pronunciation and poor voice control acts as barriers to communication and they also distract the attention from the message itself.
clear and proper
The person who conveys the message with the intention of passing the information and ideas to others.
sender
If you receive a message with too much information, you may tend to put up a barrier because the amount of information is coming so fast that you may have difficulty comfortably interpreting that information.(encoding barriers)
information overload
is the expression of human language by means of visible signs. Hence arithmetic figures and words formed with the help of alphabets are both…
written communication
Any communication that makes use of words, whether written or spoken. Verbal communication is the written or oral use of words to communicate.
verbal communication
The receiver is less likely to understand the message if the sender has trouble choosing the precise words needed and arranging those words in a grammatically-correct sentence.(encoding barriers)
lack of basic communication skills
(effective oral comm) is the way your voice moves up and down. To hold the attention of your listeners, the pitch must be changed time to time or else you will sound monotonous and boring.
pitch
An information source
The message sent by the information source and will be eventually received
A carrier or channel, which is represented by the small unlabeled box in the middle
Noise, in the form of secondary signals that obscures or confuse the signal carried
A receiver
The destination, a person who consumes and processes the message.
shannon’s model of communication
(effective oral comm) Using the right style and vocabulary to suit the situation and the listeners. One should use different registers depending on their social, cultural, and educational background.
right registers
If a receiver is unable to understand a message filled with technical information, communication will break down.(decoding barriers)
lack of knowledge
If a receiver of a communication works in an area with bright lights, glare on computer screens, loud noises,excessively hot or cold work spaces, or physical ailments, that receiver will probably experience communication breakdowns on a regular basis.
physical distractions
