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stem :( > Oral Communication 1st > Flashcards

Oral Communication 1st Flashcards

1
Q

People communicate to share and gain information; students also have the opportunity to share what they know.

A

Information

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2
Q

People communicate to express how they feel. For example, A man may express his affection for another person by verbally saying it through a simple gesture such as a hug.

A

Emotional Expression

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3
Q

People communicate to manage the behavior of others. For instance, In a company, communication is used to maintain control over employees and their work environment. This communication comes in the form of policies and other written materials which dictate how employees are to act in the workplace.

A

Control or Regulation

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4
Q

People communicate to connect with each other, Humans are social beings who mingle in different settings. For example, a group of friends hang out in bars or cafes to talk and catch up on each others activities.

A

Social Interaction

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5
Q

People communicate to encourage others to improve or become better. For instance, a coach may give a pep talk to his team before the tournament to get spirits up and deliver a positive performance.

A

Motivation

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6
Q

Communication serves five major functions within a group or organization. What are they?

A

Control or Regulation
Social Interaction
Motivation
Information
Emotional Expression

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7
Q

What are the 6 barriers to intercultural communication.

A
  1. Ethnocentrism
  2. Stereotypes
  3. Interpretation of Time (Chronemics)
  4. Personal space requirements (Proxemics)
  5. Body language
  6. Translation Limitations
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8
Q

___ Is the sending and receiving of messages across languages and cultures [ARENT, 2009]

A

Intercultural Communication

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9
Q

Thinking one’s culture is more superior to another.

Evaluation of other cultures according to preconceptions originating in the standards and customs of one’s own culture.

A

Ethonocentrism

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10
Q

A widely held but fixed and oversimplified image or idea of a particular type of person or thing:

A

Stereotype

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11
Q

Refers to the way people use space to convey meanings.

A

Proxemics

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12
Q

The study of body language as a form of non-verbal communication.

A

Kinesics

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13
Q

Is the study of how touch is used to delivery a message.

A

Haptics

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14
Q

Refers to the non-verbal sounds accompanying language.

A

Paralanguage

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15
Q

A person’s appearance depends on his/her age, gender, race, education attained, and profession. The way you dress and groom also communicates your social and cultural roles and personal qualities.

A

Personal Appearance

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16
Q

enables a communicator to understand and interact with other cultures by applying attitudes, values, and understanding.

A

Intercultural competence

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17
Q

is a system of communication which consist of a set of sounds and symbols.

A

Language

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18
Q

Involves the rules for combining sounds to form a word.

A

Phonological Component

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19
Q

Rules that enables the speaker to combine words into sentences.

A

Syntactic Component

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20
Q

How meaning is conveyed in a language.

A

Semantic Component

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21
Q

Governs how a message is interpreted appropriately in a given context.
*Language is based on social convention.
*Language can be learned.

A

Regulative Component

22
Q

Unique expressions, newly coined words, and distinct language

A

Language Evolves

23
Q

This Model uses the term participants to refer to the sender and the receiver, noise indicates the possibility of unsuccessful communication, environment, and schema.

A

Transactional Model

24
Q

This model illustrates communication as a one-way activity where messages or information flows from the speaker to the listener.

A

Linear Model

25
Q

A two-way exchange which features the element of feedback. Interaction model requires both parties to respond.

A

Interactive Communication Model

26
Q

Encoding is an act of transforming messages into verbal or non-verbal, medium, and decoding the act of interpreting the messages are simultaneously done by both speaker and listener.

A

Schramm’s Model of Communication
[Wilbur Schramm, 1954]

27
Q

This model suggests five elements in the communication, process namely the message, the sender, the channel, the receiver and the feed back.

A

SMCR Model
[by David Berto, 1960]

28
Q

Describes one-way interaction and is most applicable for public speaking. Communication starts when the speaker develops proof or arguments used for persuasion. The proof then will be organized, written in the most convincing way, and then presented before an audience.

A

Aristotle’s Speaker Centered Model

29
Q

is the transmission of information ideas and emotion, skills through the use of symbols, words, pictures, figures, and graphs.

A

Communication

30
Q

“A tool that makes societies possible and distinguishes humans from other societies.”
-Schramm

A

Communication

31
Q

refer to both the speaker and the listener.

A

Participants

32
Q

is a vital element in varied disciplines because of its richness in scope and extent of the application.

A

Communication

32
Q

refer to the interrelated conditions of communication (PADILLA ET AL., 2023) which affect how people understand the message.

A

Context

33
Q

What are the 5 classification of context?

A
  1. Physical Context
  2. Social Context
  3. Psychological Context
  4. Cultural Context
  5. Historical Context
33
Q

time temperature, noise (Context)

A

Physical Context

33
Q

moods, feelings at the moment (Context)

A

Psychological Context

33
Q

beliefs, values, norms (Context)

A

Cultural Context

34
Q

nature of relationship (Context)

A

Social Context

35
Q

background provided from previous interactions (Context)

A

Historical Context

36
Q

refers to the meanings, ideas and feelings.

A

Message

37
Q

the speaker sends though ___ which transmit his/her ideas and feelings to the listener.

A

Channel

38
Q

is the channel that enables communicator to send the receive information such as hand gesture, bodily movements and facial expressions.

A

Visual Channel (Light)

39
Q

This channel enables to receive info through the tone, volume and pitch of the voice.

A

Auditory Channel [Sound]

40
Q

is the reaction or response of the listener.

A

Feedback

41
Q

The disruption which present messages from being interpreted.

A

Noise

42
Q

Type of Noise (see or hear in real life)

A

External Noise

43
Q

Type of Noise (Inside of mind, feelings)

A

Internal Noise

44
Q

Type of Noise (Not familiar with the words)

A

Semantic Noise

45
Q

What are the 8 basic behaviors for intercultural competence?

A
  1. Display of respect
  2. Orientation of knowledge
  3. Empathy
  4. Interaction Management
  5. Task Role Behavior
  6. Relational Role Behavior\
  7. Tolerance Ambiguity
  8. Emotional Expression & Interaction Posture.
46
Q

Putting yourself in someone else’s shoes.

A

Empathy

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