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1ST SEM, MIDTERMS > Oral Communication > Flashcards

Oral Communication Flashcards

1
Q

What is Communication (Explain)

A

the action of conveying or exchanging information and ideas

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2
Q

Root word of the word “Communication” and explain the definition

A

Communis = to make common or to share

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3
Q

Latin Word of “Communication” and its definition

A

Communicare = impart, participate and transmit

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4
Q

Why is communication a “process”? (Nature of Communication)

A

Because it is symbolic, it involves meaning, and it is systematic

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5
Q

Nine (9) process of communication

A

Context
Sender
Encoding
Message
Channel
Decoding
Receiver
Feedback
Noise

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6
Q

Communication depends on what?

A

depends on the situation or setting

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7
Q

What is the meaning of “Sender” in the process of communication?

A

the one who sends the message

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8
Q

What is the meaning of “Encoding” in the process of communication?

A

the process of composing thoughts or message

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9
Q

What is the meaning of “Message” in the process of communication?

A

the content or the information

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10
Q

What is the meaning of “Decoding” in the process of communication?

A

the process of analyzing or understanding the message of the sender

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11
Q

What is the meaning of “Receiver” in the process of communication?

A

the one who receives/understands the message

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12
Q

What is the meaning of “Feedback” in the process of communication?

A

the response of the receiver

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13
Q

What is the meaning of “Noise” in the process of communication?

A

the barrier to effective communication

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14
Q

types of Communication Models AND the definition of each models

A

Linear Model of Communication (one way communication)

Interactive Model of Communication (analyze two-way communication

Transactional Models (two-way communication where
the message gets more complex as the
communication event progresses)

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15
Q

Persuasive Communication / Rhetorics by Aristole

A

Ethos - Credibility
Pathos - Emotions
Logos - Logic

(giving)

Call to Action - Desired Result

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16
Q

What is the definition of “SMCR”

A

Source, Message, Channel, and Receiver

17
Q

What does it mean when we use “Communicator” or “Interpreter” on a Model of Communication?

A

it means that both (sender and receiver) interacts with the message

18
Q

Example of Westley and Maclean

A

Mass Media

19
Q

What is the meaning of “Context” in the process of communication?

A

the situation, setting or
environment where the communication
takes place

20
Q

What is the meaning of “Channel” in the process of communication?

A

the medium or the means in
which the encoded message is conveyed

21
Q

Characteristics of SEMANTIC NOISE

A
  • denotative or connotative
  • disturbance in the transmission of a
    message that interferes with the
    interpretation of the message due to
    ambiguity in words, sentences, or
    symbols used in the transmission of the
    message
22
Q

Characteristics of SYNTACTIC NOISE

A
  • communication may be disrupted by
    mistakes in grammar, such as an abrupt
    change in verb tense in a sentence
23
Q

Characteristics of ENVIRONMENTAL NOISE

A
  • Barrier that physically disrupts
    communication
24
Q

Characteristics of Organizational Noise

A
  • poorly structured or planned message
  • poorly constructed instructions
25
Q

Characteristics of Psychological Noise

A
  • certain attitude that can also make
    communication difficult
  • life experiences that affect your
    emotion
  • personal
26
Q

Characteristics of Psychological Impairment Noise

A
  • physical conditions such as deafness or
    blindness which can hinder effective
    communication and interfere with the
    reception of the message
27
Q

Characteristics of CULTURAL NOISE

A

differences in culture may interfere with
cross-cultural understanding

28
Q

(BLANK) brought about
by the lack of awareness of the
dimensions of communication,
specially those influenced by culture
and gender

A

Miscommunication

29
Q

Dimensions of Communication

A

★ Verbal/Nonverbal Dimensions
★ Oral/Written Dimensions ★ Formal/Informal Dimensions
★ Intentional/Unintentional Dimensions

30
Q

FIVE BASIC function of Communication

A

★ Regulation/Control
★ Social Interaction ★ Motivation ★ Information ★ Emotional Expression

31
Q

How does Regulation/Control function?

A
  • by giving orders or
    directions, making requests or
    attempting to influence the actions of
    others and accepting or refusing
    directions
  • Use of language, emotions, and
    gestures
32
Q

NONVERBAL vs VERBAL Communication

A

NONVERBAL - any
communication without word of mouth,
spoken words, conversation, and
written languages VERBAL - any
communication with word of mouth,
spoken words, conversation and written
languages

33
Q

ORAL vs WRITTEN Communication

A

ORAL COMMUNICATION - a
communication which happens
through word of mouth, spoken words,
conversation and also any messages
or information shared or exchange of
mouth is called oral communication WRITTEN COMMUNICATION - - a
communication happens through any
word or often written sign

34
Q

What is NONVERBAL CUES?

A

it involves behavior or
objects to which meaning is assigned.
The intentional assignment of meaning
by a sender, receiver, or social group to
a nonverbal behavior or object

35
Q

What is VERBAL CUES?

A

they are used in giving
instructions, asking questions or
delivering a speech since they are
articulated in words.

36
Q

(9) Non-verbal Communication

A

★ Kinesics- body language and posture
★ Oculesics- eye behavior
★ Proxemics- proximity/space
★ Haptics- touch
★ Vocalics or Paralanguage- voice
★ Olfactics- smell
★ Facial Expression
★ Gesture
★ Chronemics - shows time

1ST SEM, MIDTERMS (5 decks)

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