oral com ver 2 Flashcards
5 TYPES OF COMMUNICATION
Intrapersonal Communication
Interpersonal Communication
Group Communication
Public Communication
Mass Communication
This type of communication happens within the “self.” This is the communication you do within yourself. In this case, you are your own sender and receiver of the communication process. This may include self-talk, acts of imagination and visualization, and even a simple recall of memory (McLean, 2005)
Intrapersonal Communication
individuals who both act as sender and receiver of the message. The message/s of this type of communication process may be done verbally or non- verbally. The case of Juan and Jose discussing about their research paper is an example of interpersonal communication.
Interpersonal Communication
is basically composed of at least three individuals. In this type of communication, several individuals are the sources and recipients of the message.
Group Communication
is highly evident in classroom and work settings. In a situation in which Juan and his group mates are discussing about their presentation in Purposive Communication subject is an example of _____
Group Communication
is similar to group communication, but it involves more individuals participating in the communication process.
Public Communication
Here, the speaker/sender of the message speaks in a one-directional flow. For instance, Jessa delivering her valedictory speech in front of her graduating batch is an example of _____
Public Communication
is a type of communication wherein the message is transferred via electronics and/or digital technology. This type of communication is purposeful, especially when the participants are remote and cannot be in one all together. Good examples of mass communication are newspapers, telephone, radio, television, and the internet.
Mass Communication
The Elements of Communication
The Sender
The Message
The Channel
The Receiver
The Feedback
The first element of communication. The origin of the communication.
The sender
Should be clear and easily be understood. What you send to your receiver.
The message
Should be able to to transmit the message exactly and accurately
The Channel
The one who receive the message. Free from any emotional or psychological baggage.
The receiver
The respond to the message given by the receiver.
The feedback
Katniss plans on changing her work schedule next year.
INTRAPERSONAL
The entire class argues about the mathematical equation.
GROUP
Mary and Joseph scheduled their wedding on a Sunday.
INTERPERSONAL
Noli de Castro delivers the news report via DZMM Radio.
MASS COM
A saleslady happily escorted her customer to the cashier.
INTERPERSONAL
Princess consults Prof. De Guzman about her research paper.
INTERPERSONAL
Maria made a hotel reservation via telephone.
INTERPERSONAL
Emmanuel delivers his valedictory speech in front of the graduating batch.
PUBLIC
The teacher presented the lesson to her students in a very comprehensive manner.
PUBLIC
The University Student Organization conducts the monthly meeting.
GROUP
Joey and Jason talked about their presentation Purposive Communication subject.
INTERPERSONAL
The company manager interviews a job applicant.
INTERPERSONAL
Students expressed their suggestions in different social media platforms.
MASS
The CEO speaks in front of a crowd on her plans extend the year-end plan.
PUBLIC
An engineer explained to his field workers on the plan of extending the structure of the building.
PUBLIC OR GROUP
Mary talked to her boyfriend via skype.
INTERPERSONAL
Prof. Dela Cruz attended her consultation time with a student
INTERPERSONAL
During a live tele broadcast interview, President Duterte announced that he is banning smoking in al public places in the Philippines.
MASS
Cedric, Mary, and John plans to go on fishing.
GROUP
Simon decided to run for public office.
INTRAPERSONAL
sends messages through the use of written signs and symbols.
Written Communication
These signs and symbols may be employed via printed, handwritten, and projected on screen. A few examples of written communication are e-mails, memoranda, letters, manuals, postcards, etc.
Written Communication
may be both written and oral.
Verbal Communication
employs the use of words in sending and receiving the message in the communication process.
Verbal Communication
Needs Information and facts presented/ explained in the written text.
COMPLETENESS
Kiss (keep it short and simple). The message should be clear without any form of verbosity. A long message can make the reader lose interest in reading.
CONCISENESS
Consider your TARGET AUDIENCE / READERS!. Factors include knowledge, interests, age; level of education.
CONSIDERATION
Messages should be organized and Understandable for your audience to follow.
CLARITY
Factual messages should be aided with unbiased support. Achieved by research data, statistics & Figures.
CONCRETENESS
Always POLITE Messages on point but avoid the use of offensive words, vulgar language & foal expression
COURTESY
Make sure all written pieces of Info are based on FACTS
CORRECTNESS
In this type of communication, your message is verbally or orally transmitted to your target listener/audience.
VERBAL COMMUNICATION
business presentations, classroom lectures, valedictory speech, etc.
FORMAL
face-to-face conversation, telephone conversation, etc.)
INFORMAL
ELEMENTS OF VERBAL COMMUNICATION
V V I G E R P P
VARIATION OF SPEED
VOLUME
INTONATION
GESTURE
EMPHASIS
RHYTHM
PITCH
PAUSING AND PHRASING
The speed of the speaker affects communication. It can be difficult because of its accent & speed.
VARIATION OF SPEED
Talking too fast can make information hard to digest. Talk too slowly can bore your listeners.
VARIATION OF SPEED
Be sensitive to your voice depending on the number of people and the distance to who you’re speaking in talking.
VOLUME
Adapt your _______ depending on the situation and audience
VOLUME
The rising and falling of the voice affect communication. Speakers are being influenced by the intonation of the language or dialects they speak.
INTONATION
BODY LANGUAGE should support verbal communication
GESTURE
WHAT’S ACCEPTABLE TO US MAY BE RUDE TO OTHERS
GESTURE
VARY AROUND THE WORLD
GESTURE
Able to use PAUSE PROPER VOLUME & RIGHT INTENSITY in pointing out important ideas
EMPHASIS
strong, weak, duration & accent of sounds or beat in Your speech.
RHYTHM
The intensity of your voice suggests the importance of the ideas you are transmitting.
PITCH
You have to pause at certain points in your convo. Proper phrasing of the words.
PAUSING AND PHRASING
Interaction using non-spoken language.
NON VERBAL COMMUNICATION
It includes gestures, facial expressions, actions, or even unconscious behavior.
NON VERBAL COMMUNICATION
5 nonverbal communication
KINESICS
HAPTICS
VOCALICS
PROXEMICS
PERSONAL PRESENTATION AND ENVIRONMENT
IT INVOLVES BODY MOVEMENT (eye contact , gestures, how you walk, how you sit,
KINESICS
IT INVOLVES COMMUNICATING THROUGH TOUCH
HAPTICS
IT INVOLVES COMMUNICATING THROUGH THE USE OF VOICE (rate or speed of talking, volume of voice, rising & falling of intonation)
VOCALICS
IT INVOLVES SPACE
PROXEMICS
4 kinds of PROXEMICS
a. INTIMATE SPACE
b. PERSONAL SPACE
c. SOCIAL SPACE
d. PUBLIC SPACE
SPACE WITH LOVED ONES AND CLOSEST FRIEND
INTIMATE SPACE
SPACE WITH OUR FRIENDS AND ACQUAINTANCES
PERSONAL SPACE
SPACE WITH PEOPLE WE ARE WITHIN SOCIAL EVENTS AND GATHERING
SOCIAL SPACE
SPACE WITH PEOPLE WE ARE IN PUBLIC PLACES LIKE STREET, MARKETS, AIRPORTS. ETC
PUBLIC SPACE
How close “intimate space” is
0 - 50 cm
How close to “personal space” is
0.5 - 1 m
How close “ Socal space” is
1 - 4 m
How close to “ Public Space “ is
4m or more
WHICH YOU PRESENT YOURSELF ( HOW YOU LOOK, HOW YOU DRESS, AND YOUR CHARACTERISTICS) PEOPLE UNDERSTAND AND ACCEPT THE MESSAGE YOU TRY TO SEND.
PERSONAL PRESENTATION AND ENVIRONMENT
Successful communication requires certain ethical rules for communicators to follow.
THE ETHICS OF COMMUNICATION
4 ethics of communication
- Honesty
- Openness to other views.
- Commitment
- Consensus Building
Act, Quality, or Condition of being truthful
Honesty
your willingness to be open to views
Oppennes to other views.
Promise or agreement to do something. Fake news is a big NO!
Commitment
general agreement among the members of a given group or community.
Build consensus or Consensus Building