oral com ver 2 Flashcards by Jhann Olvis

5 TYPES OF COMMUNICATION

Intrapersonal Communication
Interpersonal Communication
Group Communication
Public Communication
Mass Communication

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This type of communication happens within the “self.” This is the communication you do within yourself. In this case, you are your own sender and receiver of the communication process. This may include self-talk, acts of imagination and visualization, and even a simple recall of memory (McLean, 2005)

Intrapersonal Communication

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individuals who both act as sender and receiver of the message. The message/s of this type of communication process may be done verbally or non- verbally. The case of Juan and Jose discussing about their research paper is an example of interpersonal communication.

Interpersonal Communication

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is basically composed of at least three individuals. In this type of communication, several individuals are the sources and recipients of the message.

Group Communication

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is highly evident in classroom and work settings. In a situation in which Juan and his group mates are discussing about their presentation in Purposive Communication subject is an example of _____

Group Communication

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is similar to group communication, but it involves more individuals participating in the communication process.

Public Communication

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Here, the speaker/sender of the message speaks in a one-directional flow. For instance, Jessa delivering her valedictory speech in front of her graduating batch is an example of _____

Public Communication

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is a type of communication wherein the message is transferred via electronics and/or digital technology. This type of communication is purposeful, especially when the participants are remote and cannot be in one all together. Good examples of mass communication are newspapers, telephone, radio, television, and the internet.

Mass Communication

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The Elements of Communication

The Sender
The Message
The Channel
The Receiver
The Feedback

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The first element of communication. The origin of the communication.

The sender

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Should be clear and easily be understood. What you send to your receiver.

The message

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Should be able to to transmit the message exactly and accurately

The Channel

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The one who receive the message. Free from any emotional or psychological baggage.

The receiver

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The respond to the message given by the receiver.

The feedback

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Katniss plans on changing her work schedule next year.

INTRAPERSONAL

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The entire class argues about the mathematical equation.

GROUP

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Mary and Joseph scheduled their wedding on a Sunday.

INTERPERSONAL

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Noli de Castro delivers the news report via DZMM Radio.

MASS COM

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A saleslady happily escorted her customer to the cashier.

INTERPERSONAL

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Princess consults Prof. De Guzman about her research paper.

INTERPERSONAL

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Maria made a hotel reservation via telephone.

INTERPERSONAL

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Emmanuel delivers his valedictory speech in front of the graduating batch.

PUBLIC

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The teacher presented the lesson to her students in a very comprehensive manner.

PUBLIC

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The University Student Organization conducts the monthly meeting.

GROUP

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Joey and Jason talked about their presentation Purposive Communication subject.

INTERPERSONAL

The company manager interviews a job applicant.

INTERPERSONAL

Students expressed their suggestions in different social media platforms.

MASS

The CEO speaks in front of a crowd on her plans extend the year-end plan.

PUBLIC

An engineer explained to his field workers on the plan of extending the structure of the building.

PUBLIC OR GROUP

Mary talked to her boyfriend via skype.

INTERPERSONAL

Prof. Dela Cruz attended her consultation time with a student

INTERPERSONAL

During a live tele broadcast interview, President Duterte announced that he is banning smoking in al public places in the Philippines.

MASS

Cedric, Mary, and John plans to go on fishing.

GROUP

Simon decided to run for public office.

INTRAPERSONAL

sends messages through the use of written signs and symbols.

Written Communication

These signs and symbols may be employed via printed, handwritten, and projected on screen. A few examples of written communication are e-mails, memoranda, letters, manuals, postcards, etc.

Written Communication

may be both written and oral.

Verbal Communication

employs the use of words in sending and receiving the message in the communication process.

Verbal Communication

Needs Information and facts presented/ explained in the written text.

COMPLETENESS

Kiss (keep it short and simple). The message should be clear without any form of verbosity. A long message can make the reader lose interest in reading.

CONCISENESS

Consider your TARGET AUDIENCE / READERS!. Factors include knowledge, interests, age; level of education.

CONSIDERATION

Messages should be organized and Understandable for your audience to follow.

CLARITY

Factual messages should be aided with unbiased support. Achieved by research data, statistics & Figures.

CONCRETENESS

Always POLITE Messages on point but avoid the use of offensive words, vulgar language & foal expression

COURTESY

Make sure all written pieces of Info are based on FACTS

CORRECTNESS

In this type of communication, your message is verbally or orally transmitted to your target listener/audience.

VERBAL COMMUNICATION

business presentations, classroom lectures, valedictory speech, etc.

FORMAL

face-to-face conversation, telephone conversation, etc.)

INFORMAL

ELEMENTS OF VERBAL COMMUNICATION

V V I G E R P P VARIATION OF SPEED VOLUME INTONATION GESTURE EMPHASIS RHYTHM PITCH PAUSING AND PHRASING

The speed of the speaker affects communication. It can be difficult because of its accent & speed.

VARIATION OF SPEED

Talking too fast can make information hard to digest. Talk too slowly can bore your listeners.

VARIATION OF SPEED

Be sensitive to your voice depending on the number of people and the distance to who you're speaking in talking.

VOLUME

Adapt your _______ depending on the situation and audience

VOLUME

The rising and falling of the voice affect communication. Speakers are being influenced by the intonation of the language or dialects they speak.

INTONATION

BODY LANGUAGE should support verbal communication

GESTURE

WHAT'S ACCEPTABLE TO US MAY BE RUDE TO OTHERS

GESTURE

VARY AROUND THE WORLD

GESTURE

Able to use PAUSE PROPER VOLUME & RIGHT INTENSITY in pointing out important ideas

EMPHASIS

strong, weak, duration & accent of sounds or beat in Your speech.

RHYTHM

The intensity of your voice suggests the importance of the ideas you are transmitting.

PITCH

You have to pause at certain points in your convo. Proper phrasing of the words.

PAUSING AND PHRASING

Interaction using non-spoken language.

NON VERBAL COMMUNICATION

It includes gestures, facial expressions, actions, or even unconscious behavior.

NON VERBAL COMMUNICATION

5 nonverbal communication

KINESICS HAPTICS VOCALICS PROXEMICS PERSONAL PRESENTATION AND ENVIRONMENT

IT INVOLVES BODY MOVEMENT (eye contact , gestures, how you walk, how you sit,

KINESICS

IT INVOLVES COMMUNICATING THROUGH TOUCH

HAPTICS

IT INVOLVES COMMUNICATING THROUGH THE USE OF VOICE (rate or speed of talking, volume of voice, rising & falling of intonation)

VOCALICS

IT INVOLVES SPACE

PROXEMICS

4 kinds of PROXEMICS

a. INTIMATE SPACE b. PERSONAL SPACE c. SOCIAL SPACE d. PUBLIC SPACE

SPACE WITH LOVED ONES AND CLOSEST FRIEND

INTIMATE SPACE

SPACE WITH OUR FRIENDS AND ACQUAINTANCES

PERSONAL SPACE

SPACE WITH PEOPLE WE ARE WITHIN SOCIAL EVENTS AND GATHERING

SOCIAL SPACE

SPACE WITH PEOPLE WE ARE IN PUBLIC PLACES LIKE STREET, MARKETS, AIRPORTS. ETC

PUBLIC SPACE

How close "intimate space" is

0 - 50 cm

How close to "personal space" is

0.5 - 1 m

How close " Socal space" is

1 - 4 m

How close to " Public Space " is

4m or more

WHICH YOU PRESENT YOURSELF ( HOW YOU LOOK, HOW YOU DRESS, AND YOUR CHARACTERISTICS) PEOPLE UNDERSTAND AND ACCEPT THE MESSAGE YOU TRY TO SEND.

PERSONAL PRESENTATION AND ENVIRONMENT

Successful communication requires certain ethical rules for communicators to follow.

THE ETHICS OF COMMUNICATION

4 ethics of communication

1. Honesty 2. Openness to other views. 3. Commitment 4. Consensus Building

Act, Quality, or Condition of being truthful

Honesty

your willingness to be open to views

Oppennes to other views.

Promise or agreement to do something. Fake news is a big NO!

Commitment

general agreement among the members of a given group or community.

Build consensus or Consensus Building

oral com ver 2 Flashcards

(84 cards)