Operations Management Flashcards
The effort to ensure that, based on product demand, there is enough production capacity to satisfy the demand.
Capacity Planning
A process concerned with the flow of information within an organization—with information defined broadly—and the processes for documenting, modeling, and improving those processes.
Enterprise Resource Planning
An attempt to predict what the contours of the business and the larger industry in which the business is situated will look like several months or several years in the future.
Forecasting
A process designed to increase the job satisfaction of employees. This is accomplished through techniques such as job rotation (e.g., where assembly line workers assemble different pieces of a product).
Job design
The process of planning production by ensuring that raw materials get to the factory floor on time and finished products get to customers in a timely manner.
Materials Requirements Planning
The science of managing business processes that improve the products and services consumers use every day—and that help bring new ones to life.
Operations Management
The science and art of anticipating possible risks to company forecasts and putting plans in place to adapt to possible changes in the customer demand patterns.
Operations Risk Management
The process of taking a broader, more macro view of the organization, seeking out ways for it to function more effectively.
Organization design
The art and science of designing processes within an organization.
Process Design
A graphical representation of a process.
Process Flow Chart
A term used to describe the methods and practices required to achieve the stated goals for a given company initiative.
Project planning
The people, parts, and processes involved in getting products or services from suppliers, on through to manufacturing and production, and then on to customers.
Supply Chain
The science (and sometimes art) of determining how much time an employee needs in order to complete a given task
Work measurement
