operation processes

Question 1

Inputs

Answer 1

1. transformed resources
   - materials, information, customers
2. transforming resources
   - facilities, HR

Question 2

Transformation processes influence of 4vs

Answer 2

1. Volume
2. variety
3. variation in demand
4. visibility

Question 3

transformation processes

Answer 3

1. sequencing and scheduling (gantt charts, critical path analysis)
2. technology, task design and process layout
3. monitoring, controlling and improvement

Question 4

Outputs

Answer 4

1. Customer service
2. warranties

Question 5

monitoring, controlling and improvement.