Opening Reflex Responses

Question 1

Reflex Response

Not interested or I’m busy

Answer 1

Sounds like I caught you in the middle of something. Totally understandable if now isn’t the best time.

Could I take 30 seconds to tell you why I’m calling and then you can let me know if you want to keep chatting or schedule a time to reconnect?

Question 2

Reflex Response

I’m in a meeting or I’m about to head into a meeting.

Answer 2

Sounds like I caught you on the go right in the middle of something.

Could I take 30 seconds to tell you why I’m calling and then you can let me know if you want to keep chatting or schedule a time to reconnect?

Question 3

Reflex Response

Can you send me an email?

Answer 3

Of course. Sounds like you want some more info here to decide if it’s worth your time to chat further.

There’s a lot that I can send over. Is this just for your eyes or will you be sending this to your team?

You know what…could I make a quick suggestion? Would it be crazy if we schedule 10-15 minutes to chat through this rather than sending an email that’ll get lost in your inbox?

Question 4

Reflex Response

So what do you guys do/sell?

Answer 4

Definitely a fair question…Rather than go through all of our different products in our Unified Learning System, I like to focus on how we support K-12 education. We help districts and schools who have priorities around student safety, mental health, engagement, equity, and achievement.. Getting to know more about you guys will help in seeing if we may or may not be able to support you in some way. Do any of these priorities resonate with you?

Question 5

Reflex Response

Tell me what you have - looking for a quick pitch

Answer 5

Talking about what we offer without having any information about your goals and priorities seems to always be a waste of time for the person I’m speaking with. By asking a few questions I can see if it makes sense to provide you with additional information that would be relevant and of value to not only you, but your staff and students as well.

Question 6

Reflex Response

Is this a sales call?

Answer 6

Yes this is a sales call, but we currently work with districts across (state) in supporting their priority around (personalize). *Noticed in your (personalize) that you share similar priorities and thought we might be of value to you, your staff, and students. *

Does this priority resonate with you and if not what is currently more top of mind?