Online Services

Question 1

What are the common points of all online services

Answer 1

1. 24/7 access anywhere, anytime
2. Require Internet Connection
3. No need to travel
4. Reduces Paper Wastage

Question 2

Why do high-street shops find it difficult to compete with online shops

Answer 2

1. Online shops have a wider market because more and more people are having access to the Internet.
2. Online shops are able to stay open 24/7, while high-street stores have to pay for staffing and equipment maintenance costs.
3. Online stores can offer a very wide range of products because they can get products from suppliers all over the world.
4. Online shops have the ability to collect transactional data about customer buying patterns and make their processes more efficient and sell products that customers like.
5. There are cheaper deals available online, making it more attractive to customers.
6. Customers can read reviews before they buy products online.

Question 3

What are the types of online services

Answer 3

1. Online Shopping
2. Online Banking
3. Online booking systems for travel, leisure and entertainment.
4. Education and training provider like : VLEs or MOOCs
5. Online gaming Sites.
6. News and Information sites.
7. Online Auction Sites