OM Flashcards
“Management is an art of getting things done
through and with the people in formally organized
groups. It is an art of creating an environment in which
people can perform and individuals and can co-operate
towards attainment of group goals”.
Harold D. Koontz
“Management is an art of knowing what to do, when
to do, and see that it is done in the best and cheapest
way”. Management is a purposive activity”
It is the process of working with and through others
to effectively achieve the goals of the organization,
Frederick Winslow Taylor
Management is “to manage is to forecast and
to plan, to organize, to command, to coordinate, and
to control.”
Henri Fayol
“Management is a multi-purpose organ that manages the
business and manages managers and manages workers
and work.”
Peter Drucker
Management defines as the “art of getting things
done through people”.
Mary Parker Follett
considered to be the central function of
management. It involves setting goals and objectives and
identifying ways to achieve them.
PLANNING
is the function of management that involves
developing an organizational structure and allocating human
resources to ensure the accomplishment of objectives.
ORGANIZING
the process of hiring eligible candidates in
the organization or company for specific positions.
STAFFING
the process of motivating and
influencing others to work for the common goal of the
organization and achieve organizational objectives for the
mutual benefit of both the organization and its
members.
LEADING
It implies measurement of accomplishment
against the standards and correction of deviation if
any to ensure achievement of organizational goals.
CONTROLLING
According to _______________“Controlling is
the measurement & correction of performance activities
of subordinates to make sure that the enterprise
objectives and plans desired to obtain them as being accomplished”.
Koontz & O’Donell
- Establishment of standard performance.
- Measurement of actual performance.
- Comparison of actual performance with the standards and
finding out deviation if any. - Corrective action.
controlling steps
is considered as the “feedback mechanism” of
the management process.
Controlling
This management theory makes use of the step by step, scientific
methods for finding the single best way for doing a job.
SCIENTIFIC MANAGEMENT
- Management should develop a precise, scientific approach for each
element of one’s work to replace general guidelines. - Management should scientifically select, train, teach, and develop each
worker so that the right person has the right job. - Management should cooperate with workers to ensure the jobs match
plans and principles. - Management should ensure an appropriate division of work and
responsibility between management and workers.
principles of scientific management:
This theory is concerned primarily with how organizations should be
managed
and structured.
ADMINISTRATIVE MANAGEMENT THEORY
“Father of the Modern Theory of General and
Industrial Management”
Henri Fayol,
Employees should have complementary
skill sets that allow them to specialize in
certain areas.
Division of Work
Management needs the authority to give
employees orders. This authority must be
agreed upon.
Authority creates responsibility.
Authority and Responsibility
This gets to the idea of employees listening
to commands and being disciplined in
getting work done. If a manager sets a
deadline, an employee should have the
discipline to meet it.
Discipline
Employees should receive orders from only
one superior. Employees answer to their
managers and there aren’t a bunch of
unnecessary people involved with the
process.
Unity of Command
Organizational activities must have one
central authority and one plan of action.
Teams should be striving for common
goals.
Unity of Direction
