Occupation and Language: Koester

Question 1

When did Koester do her research?

Answer 1

2004

Question 2

What does Koester talk about?

Answer 2

The importance of phatic talk to help get things done

Question 3

What do some employers do with phatic talk?

Answer 3

Discourage it

Question 4

Why might some employers discourage phatic talk?

Answer 4

Because they may not want it to seem like a casual area to be

Question 5

What does Koester argue is one of the benefits of phatic talk?

Answer 5

It creates more effective working environments if people know each other

Question 6

What is a possible benefit to all of the lower-level workers being socially connected?

Answer 6

They may be able to make a large enough force to prevent something from changing in the business that would negatively impact them

Question 7

What needs does Koester say you are meeting with Phatic talk?

Answer 7

Face needs of individuals

Question 8

Which face needs are more likely to be met in a work environment with phatic talk?

Answer 8

Negative Face Needs

Question 9

Why might Negative Face Needs be emphasised more in face needs of individuals in businesses?

Answer 9

So that individuals do not feel they are imposing when asking someone if they can do a piece of work