Occupation Flashcards

1
Q

What is a discourse community?

A

A group of people involved in and communicating about a particular topic, issue or in a particular field

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2
Q

What do discourse communities have?

A

A broadly agreed set of common public goals
Mechanisms of intercommunication
Uses mechanisms to provide information and feedback
Specific lexis

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3
Q

What is goal orientation?

A

When Lexis in the workplace focuses on specific tasks or goals

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4
Q

What is co-operative principle?

A

People work together to communicate

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5
Q

What are positive face needs and negative face needs?

A

Positive face needs are those associated with feeling appreciated and valued
Negative face needs are the desire that feel independent and not be imposed upon

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6
Q

What is a preferred response?

A

A second part of an adjacency pair that fits in with what the speaker in the first part wants to hear

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7
Q

What is speaker support?

A

Words or phrases that show attention in agreement and encourage a speaker to carry on talking

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8
Q

What is asymmetry?

A

When one speaker has more to power or knowledge than the other speaker

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9
Q

What is inter organisational communication?

A

Communication that takes place between different organisations

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10
Q

What is intra-organisational communication?

A

Communication that takes place within an organisation

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11
Q

What does the plain English campaign aim?

A

Aims to bring clarity to the workplace through revising documentation, letters, forms, instructions etc. In order to reduce misunderstandings from people who read the texts

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12
Q

What is are allowable contributions?

A

There may be restrictions on what kind of contributions are considered as allowable

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13
Q

What is to exclude ?

A

Use language which is used amongst specific groups with particular knowledge or understanding

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14
Q

What is to codify

A

To use language that is designed to include groups of people

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