objectives 2 Flashcards
define product
goods and services
define crisis
an unexpected event from an external or internal enviornment that has a major impact on the firm
define global mindset
is a set of individual qualities and attributes that help a manager influence individuals, groups, and organizaion from other parts of the world.
define GLOBE
is a unique large scale study of culutral practices, leadership ideals, and generalized, and interpersonal trust in more than 170 countries. GLOBE research team identiifed nine dimensions in which national culturees are either similar or different
how does sport businesses go global in what 6 ways?
1.global sourcing
2.importing and exporting
3.licensing and franchising
4. contracting
5.joint ventures and strategic allieances
6.(foreign) direct investment
define risk management
refers to the potential damage to property, equipment, athletes, spectators, and employees before, during, and after an event.
who are responsible for risk management in the sport industry?
coaches, sport facility managers, operations, managers, and event coordinators
what are the 4 global sport issues that sport management students should understand
1.large corps are using developing countries’ workforces to manufacture sportwear and sport equipment.
2. foreign athletes now compete around the world
3.extremely large organizations have a huge role in organizing sports worldwide
4.sport management students should know how globezation affects their careers
define organization ethics
collective behavior of individual’s ethics
define utilitarian view
ethical decisions should be based on creating greater good for society (more numbered benefits)
define rights view
ethical decisions should respect and protect individual priveleges
define justice view
ethical decisions should be made to treat fairly and impartially. do not discriminate
define universalism ethics
there is absolute truth or right and wrong
define relativism
states no absolute truth. such thing as right or wrong thing
define utility-driven rationality
the disregard of moral values and advocates for value’ free ethics’ that places the individual ‘beyond ethics’ make themselves like God
define individualism
being selfish by just looking out for ourselves and taking advantage of others for our own personal gain
define hedonism
tells us not to do something if we don’t fell like doing it, we should just do what make us feel good
define minimalism
tells us to do the least we can to get by
define integrity
a personality trait to be truthful
define moral development
is the process of distnguishing right from wrong and doing the right thing
define the 3 levels of moral development
preconventional level-do whatever it takes to gain rewards, and only follow rules to AVOID punishment
conventional level- copycat leaders and do things to fit in and often give in to peer pressure
postconventional level- people do the right thing regardless of the norms of leaders or team.
define whistleblower
to report unethical behavior
what are the justifications for unethical behavior
- conventional rationalization- everyone does it
2.moral justification and euphemistic labeling- i did the bad thing for the sake of the team, leader, friend, etc.
3.advantegous comparison- compare others who did worse - distortion of consquences- disregard for self consquence. think it is not that badd.. when it really is.
define platinum rule
which says to treat other people as they want to be treated
define the Four Way Test
an effort to fram our thinking and business action in an ethical manner. when you are faced with an ethical dilemma, ask yourself the follwoing questions:
1.is it the truth? 2. is it fair to all concerned? 3. will it build goodwill and better friendship? 4.will it be beneficial to all concerned?
define stakeholder capitalism
corporates that focus on the wellbeing of their stakholders outperform than those who do not
define enlightened of self interest?
companies motivated to engage in corporate socially responsible activities when the benefits outweigh the costs
define B corps (corporations)
use their businesses resources to solve social and environmental problems because they clearly believe it pays to be socially responsible
define social audit
measures CSR (corp socia responsibility) by what the business social objectives have been met or not
define sustainability
is meeting the needs of today without sacrificing future generations’ ability to meet their needs