OBJECTIONS Flashcards

1
Q

We’re getting way too many telemarketing calls like this one!

A

I understand! And I can definitely help you with that. All we need to do is increase your cash flow so you can hire a gatekeeper to screen out calls like these! :-)
So can you tell me about your business?

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2
Q

There’s no way you’re going to increase my profits by 68% per year.

A

Well, I can understand your skepticism. But can I challenge your thinking on something?
“Sure.”
I’ve never met a business that didn’t have unrealized profit potential. My expertise is in helping you find those hidden profits.
So can you tell me about your business?

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3
Q

Send me some information.

A

Sure! I’m happy to do that. What’s your email address? Great, I’ll get something over to you. So can you tell me about your business?

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4
Q

I’m not interested.

A

If I can just ask…why not?
[They may raise a different objection.]
Because I’m not interested, that’s why.
Can I challenge your thinking on something?
“Sure.”
I’ve never met a business that didn’t have unrealized profit potential. My expertise is in helping you find those hidden profits.
So can you tell me about your business?

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5
Q

Everything’s going just fine, thanks.

A

Well, congratulations! That’s so great. I’m really very happy for you. But, can I challenge your thinking on something?
“Sure.”
I’ve never met a business that didn’t have unrealized profit potential. My expertise is in helping you find those hidden profits.
So can you tell me about your business?

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6
Q

I’m too busy. I don’t have the time for coaching.

A

I understand! I’m so glad that business is going so well and you’re so busy! But, can I challenge your thinking on something?
“Sure.”
I’ve never met a successful business owner who didn’t feel too busy. My expertise is in helping you free up your time so you can get some time back for yourself.
So can you tell me about your business?

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7
Q

We get calls like this all the time.

A

I understand! And I can definitely help you with that. All we need to do is increase your cash flow so you can hire a gatekeeper to screen out calls like these! :-)
So can you tell me about your business?

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8
Q

Who are you and what do you do?

A

Sure! I’m happy to tell you why I’m qualified to be your business coach.
Before becoming a business coach, I grew revenue for a family-owned insurance broker from $5.8 to $10.4 million, increased profits margins by 62% and eliminated overtime spending. So, I understand a thing or two about how to make a family-owned business grow consistently.

So can you tell me about your business?

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9
Q

How will you do that? How does it work?

A

Sure! We combine my track-record of success and access to best practices from the world’s largest international network of business coaches to help you unlock the hidden profits in your business.
So can tell me about your business?

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10
Q

What can you possibly teach me about the XYZ industry?

A

Well, compared to you I know nothing about XYZ industry. But the way coaching works is we combine your expertise in the XYZ industry with my expertise in growing profitable businesses. Together we unlock the hidden profit in your business.
So can you tell me about your business?

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11
Q

I worked with a consultant who did a big analysis, left me with a fat report, did nothing.

A

I understand! The good news is that I’m not a consultant. I’m a coach, which is more like a mentor. Consultants tell you what to fix, then leave you on your own to figure it out. I’m with you on a weekly basis helping you fix the problems you’re facing.
So can you tell me about your business?

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12
Q

I’m too small.

A

I understand! The good news is that small business owners are the ones I work with the most. How much revenue are you turning over per year?
So can you tell me about your business?

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13
Q

That all sounds great, but I have no money!

A

I understand! The good news is that I use an approach called “finding my fee” where I help you increase your profits right away so the coaching more than pays for itself.
So can you tell me about your business?

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14
Q

We’re heading into a recession, so now’s not a good time.

A

I understand! But can I challenge your thinking on something?
Sure.
I’ve never met a business that didn’t have unrealized profit potential, even in a recession. My expertise is in helping you grow revenue and find those hidden profits while everyone is in a panic.
So can you tell me about your business?

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15
Q

What’s this going to cost?

A

Sure. The good news is that the Complimentary Coaching Session is free! There’s no charge.
We’re going to talk about the coaching process that I use to get great results for clients just like you. And then we’re going to talk about you and your business and understand where you want to go. After that, if we both see the value of working together, I’m going to tell you about some of the coaching programs I offer and if one of those programs make sense, we’ll get started right away. Does that sound okay to you?

So can you tell me about your business?

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