Nvc Flashcards

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1
Q

Communication

A

Passing information from one person to another

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2
Q

Verbal communication

A

Conveying messages using words or vocal sounds

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3
Q

Paralinguistics

A

Vocal features that accompany speech

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4
Q

Tone of Voice

A

the way words are spoken to convey emotion

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5
Q

Emphasis

A

Giving prominence to some words over others

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6
Q

Intonation

A

The rise and fall of the voice during speech

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7
Q

Non-Verbal Communication

A

Conveying messages that don’t use vocal sounds or words.

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8
Q

Argyle, Alkema and Gilmour Aim:

A

To see whether tone of voice has any effect when interpreting verbal messages.

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9
Q

Argyle, Alkema and Gilmour Method:

A

Different groups of participants listened to hostile messages and friendly messages spoken in both hostile and friendly tones of voice and were asked to interpret the message.

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10
Q

Argyle, Alkema and Gilmour Results:

A

When asked tone of voice was 5 times more affective than the verbal message itself.

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11
Q

Argyle, Alkema and Gilmour Conclusion:

A

Tone of voice is very important when perceiving verbal messages.

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12
Q

Argyle, Alkema and Gilmour Evaluation points (3):

A

Low ecological validity as Participants wouldn’t usually come across the situation in everyday life.
The results agree with the aim as tone of voice does dramatically effect the result.
The experiment was had partial ecological validity as people do use tone of voice differently in everyday life like sarcasm.

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13
Q

Davitz + Davitz Aim:

A

To see the effects of paralinguistic on the assessment of emotion.

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14
Q

Davitz + Davitz Method:

A

Participants listen to a recording of people talking and were asked to interoperate paralinguistic emotions: Tone of voice, intonation and emphasis.

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15
Q

Davitz + Davitz Results:

A

There was lots of recognition of emotion in: affection, amusement, disgust and fear.

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16
Q

Davitz + Davitz Conclusion:

A

Paralinguistics has great importance when judging people’s emotions.

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17
Q

Davitz + Davitz Evaluation points(3):

A

Low ecological validity as it was an artificial environment meaning people may act differently due to the new setting.
They were prepared to do the experiment as were told before hand so asking them after the experiment may have gotten different results.
From the studies we can understand how some people may have problems interpreting messages from some people due to tone of voice contradicting the message.

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18
Q

Kendon Aim:

A

To see whether eye contact affects a conversation and how it pans out.

19
Q

Kendon Method:

A

Pairs of participants were observed having a conversation without being told that the observers were focusing on their eye contact.

20
Q

Kendon Results:

A

The observers found patterns in eye contact, for example, just before changing turns in conversation the talker would sustain a look at the listener. If this look didn’t happen there tended to be a pause in conversation.

21
Q

Kendon Conclusion:

A

Eye movements signify turn taking in conversations.

22
Q

Kendon Evaluation points(3):

A

Low ecological validity as the participants are asked to get acquainted so the Participants may get nervous and not act regularly.
Participants used may not represent the population.
Fair ethics as they’re kept anonymous.

23
Q

Argyle Aim:

A

TO see how interrupting eye contact affects conversation.

24
Q

Argyle Method:

A

Pairs of participants were observed having conversations, half of time through the conversation one person wore dark glasses so one of the participants couldn’t receive eye contact.

25
Q

Argyle Results:

A

There were more pauses when eye contact was obstructed.

26
Q

Argyle Conclusion:

A

Eye contact is important to ensuring a smooth flow in conversation.

27
Q

Argyle Evaluation points(3):

A

Low ecological validity as the participants are asked to get acquainted so the Participants may get nervous and not act regularly.
Participants used may not represent the population.
Fair ethics as they’re kept anonymous.

28
Q

Hess Aim:

A

To see the effect of pupil dilation on emotion.

29
Q

Hess Method:

A

Participants were shown two pictures of the same girl, the only difference being in one picture the girl had larger pupils. They were then asked which looked more attractive.

30
Q

Hess Results:

A

The picture with bigger pupils was found to be more attractive than the picture with smaller pupils.

31
Q

Hess Conclusion:

A

Pupil dilation has an unconscious but powerful affect on emotion.

32
Q

Hess Evaluation points(3):

A

Low ecological validity as participants aren’t usually shown pictures and asked to judge them.
The results do provide evidence for the aim as pupil dilation does increase how attractive the woman looks.
The picture is of a girl so may not represent men.

33
Q

Hess Application:

A

Photoshop for magazines to make pupils look bigger for more attractive models.

34
Q

Hess Implication:

A

The bigger someone’s pupils the more attractive they look.

35
Q

Sackeim Aim:

A

To look at the relationship between facial expressions and the hemispheres of the brain.

36
Q

Sackeim Method:

A

Pictures were taken of people showing different emotions and cut down the middle then new pictures were created by reflected the pictures cut in half. Participants were asked which they liked better.

37
Q

Sackeim Results:

A

Most Participants preferred the left side saying it looked ‘warmer’.

38
Q

Sackeim Conclusion:

A

The left side of the face seems to express emotion more than the right.

39
Q

Sackeim Evaluation points(3):

A

Low ecological validity as people aren’t usually asked to judge a picture of someone.
Pictures of different people were used meaning it was more representative and not just one person’s face.
Fair ethics as they were kept anonymous.

40
Q

Sackeim Application:

A

People may hide their left side of their face to hide emotion.

41
Q

Sackeim Implication:

A

We can gather why people may prefer certain picture which just show one half of the face.

42
Q

McGinley Aim:

A

To see the effect of postural echo when having a conversation.

43
Q

McGinley Method:

A

A confederate had a conversation with different people. In half of the discussions he echoed the person he was talking to’s posture whilst in the other half he purposely didn’t mirror. Then afterwards