Norms Flashcards
Defintion
Consistent pattern to behavior
Defintion: A
Shared by the group, revealing the nature of management employee relationships
Defintion: B
Collective values and attitudes expected of you to be accept by your peer
Definition: C
Enforced by the group which pressures the individual members to perform
Examples of norms (3)
- Attire
- How hard, well, much, we work
- Cheating on expense accounts
Standards
Standards apply to everyone
Key issue
Control. Who is in charge?
3 things to do: 1
Identify existing norms and leaders and influencers behind those norms.
Good norms to employees to be rewarded promoted and on your team
Bad norms to threats t you and your authority
3 things to do: 2
Determine the norms you wish to establish but you must have group acceptance as a moral imperative
3 things to do: 3
Lead by example; consistency and equality among you and your employees