Non-verbal Communication Flashcards

1
Q

Verbal communication

A

Communication using words or vocal sounds

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2
Q

Non verbal communication

A

Communication which doesn’t use words or sounds

Eye contact, fanciful expressions, body language

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3
Q

Paralinguistics

A

Vocal features which accompany speech

Tone of voice, emphasis, intonation, pupil dilation, Eye contact

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4
Q

Tone of voice

A

Way words are spoken to convey emotion

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5
Q

Emphasis

A

Giving prominence to words more than other to change meaning

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6
Q

Intonation

A

Inflection in voice when speaking

E.g pitch of voice

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7
Q

Eye contact

A

2 people in convo looking at each others eyes at same time

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8
Q

Pupil dilation

A

When pupils in eyes expand to look large

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9
Q

Hemisphere

A

Brain divided into 2 halves

Left and right hemispheres

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10
Q

Body language

A

Term to describe aspects of non-verbal communication

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11
Q

Posture

A

Non verbal communication signal: positioning of body

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12
Q

Closed posture

A

Positioning arms so they are folded across body and/or crossing legs

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13
Q

Communication

A

Passing info from one person to another

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14
Q

Open posture

A

Positioning arms not folded across body and legs uncrossed

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15
Q

Postural echo

A

Mirroring another persons body position

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16
Q

Gesture

A

Form of non verbal communication where info is conveyed by either deliberate/unconscious movement of parts of body

17
Q

Touch

A

Non verbal communication in which info is conveyed by physical contact between people

18
Q

Personal space

A

Distance we keep between ourselves and people in our everyday lives

19
Q

Cultural norms

A

Range of behaviours that members of a particular social group or society can be expected to show

20
Q

Status

A

Someone’s rank or position in society

21
Q

SADFISH

A
Sad
Afraid
Disgusted 
Frustrated 
Interested 
Suprised 
Happy