Non-verbal Communication Flashcards
Verbal communication
Communication using words or vocal sounds
Non verbal communication
Communication which doesn’t use words or sounds
Eye contact, fanciful expressions, body language
Paralinguistics
Vocal features which accompany speech
Tone of voice, emphasis, intonation, pupil dilation, Eye contact
Tone of voice
Way words are spoken to convey emotion
Emphasis
Giving prominence to words more than other to change meaning
Intonation
Inflection in voice when speaking
E.g pitch of voice
Eye contact
2 people in convo looking at each others eyes at same time
Pupil dilation
When pupils in eyes expand to look large
Hemisphere
Brain divided into 2 halves
Left and right hemispheres
Body language
Term to describe aspects of non-verbal communication
Posture
Non verbal communication signal: positioning of body
Closed posture
Positioning arms so they are folded across body and/or crossing legs
Communication
Passing info from one person to another
Open posture
Positioning arms not folded across body and legs uncrossed
Postural echo
Mirroring another persons body position
Gesture
Form of non verbal communication where info is conveyed by either deliberate/unconscious movement of parts of body
Touch
Non verbal communication in which info is conveyed by physical contact between people
Personal space
Distance we keep between ourselves and people in our everyday lives
Cultural norms
Range of behaviours that members of a particular social group or society can be expected to show
Status
Someone’s rank or position in society
SADFISH
Sad Afraid Disgusted Frustrated Interested Suprised Happy
