Non-Tech Competency Framework

Question 1

5.1 Leadership and Teamwork - LTW

Answer 1

OB 5.1 Encourage team participation and open communication

Question 2

5.2 Leadership and Teamwork - LTW

Answer 2

Demonstrates initiative and provites direction when required

Question 3

5.3 Leadership and Teamwork - LTW

Answer 3

Engages others in planning

Question 4

5.4 Leadership and Teamwork - LTW

Answer 4

Considers inputs from others

Question 5

5.5 Leadership and Teamwork - LTW

Answer 5

Gives and receives feedback constructively

Question 6

5.6 Leadership and Teamwork - LTW

Answer 6

Addresses and resolves conflicts and disagreements in a constructive manner

Question 7

5.7 Leadership and Teamwork - LTW

Answer 7

Exercises decisive leadership when required

Question 8

5.8 Leadership and Teamwork - LTW

Answer 8

Accepts responsibility for decisions and actions

Question 9

5.9 Leadership and Teamwork - LTW

Answer 9

Carries our instructions when directed

Question 10

5.10 Leadership and Teamwork - LTW

Answer 10

Applies effective intervention strategies to resolve identified deviations

Question 11

5.11 Leadership and Teamwork - LTW

Answer 11

Manage cultural and language challenges, as applicable

Question 12

6.1 Problem Solving and Decision Making - PSD

Answer 12

Identities, assesses and manages threats and errors in a timely manner

Question 13

6.2 Problem Solving and Decision Making - PSD

Answer 13

Seeks accurate and adequate information from appropriate sources

Question 14

6.3 Problem Solving and Decision Making - PSD

Answer 14

Identifies and verifies what and why things have gone wrong, if appropriate

Question 15

6.4 Problem Solving and Decision Making - PSD

Answer 15

Perseveres in working through problems whilst prioritising safety

Question 16

6.5 Problem Solving and Decision Making - PSD

Answer 16

Identities and considers appropriate options

Question 17

6.6 Problem Solving and Decision Making - PSD

Answer 17

Applies appropriate and timely decision-making techniques

Question 18

6.7 Problem Solving and Decision Making - PSD

Answer 18

Monitors, reviews and adapts decisions as required

Question 19

6.8 Problem Solving and Decision Making - PSD

Answer 19

Adapts when faced with situations where no guidance or procedure exists

Question 20

6.9 Problem Solving and Decision Making - PSD

Answer 20

Demonstates resilience when encountering an enexpected event

Question 21

2.1 Communication - COM

Answer 21

Determines that the recipient is ready and able to receive information

Question 22

2.2 Communication - COM

Answer 22

Selects appropriately what, when, how and with whom to communicate

Question 23

2.3 Communication - COM

Answer 23

Conveys messages clearly, accurately and concisely

Question 24

2.4 Communication - COM

Answer 24

Confirms that the recipient demonstrates understanding when receiving information

Question 25

2.5 Communication - COM

Answer 25

Listens actively and demonstrates understanding when receiving information

Question 26

2.6 Communication - COM

Answer 26

Asks relevant and effective questions

Question 27

2.7 Communication - COM

Answer 27

Uses appropriate escalation in communication to resolve identified deviations

Question 28

2.8 Communication - COM

Answer 28

Uses and interprets non-verbal communication in a manner appropriate to the organisational and social culture

Question 29

2.9 Communication - COM

Answer 29

Adheres to standard radiotelephone phraseology and procedures

Question 30

2.10 Communication - COM

Answer 30

Accurately reads, interprets, constructs and responds to datalink messages in English

Question 31

7.1 Situation Awareness/Info Management - SAW

Answer 31

Monitors and assesses the state of the aeroplane and its systems

Question 32

7.2 Situation Awareness/Info Management - SAW

Answer 32

Monitors and assesses the aeroplane's energy state, and its anticipated flight path

Question 33

7.3 Situation Awareness/Info Management - SAW

Answer 33

Monitors and assesses the general environment as it may affect the operation

Question 34

7.4 Situation Awareness/Info Management - SAW

Answer 34

Validates the accuracy of information and checks for gross errors

Question 35

7.5 Situation Awareness/Info Management - SAW

Answer 35

Maintains awareness of the people involved in of affected by the operation and their capacity to perform as expected

Question 36

7.6 Situation Awareness/Info Management - SAW

Answer 36

Develops effective contingency plans based upon potential risks associated with threats and errors

Question 37

7.7 Situation Awareness/Info Management - SAW

Answer 37

Responds to indications of reduced situation awareness

Question 38

8.1 Workload Management - WLM

Answer 38

Exercises self-control in all situations

Question 39

8.2 Workload Management - WLM

Answer 39

Plans, prioristises and schedules appropriate tasks effectively

Question 40

8.3 Workload Management - WLM

Answer 40

Manages time efficiently when carrying out tasks

Question 41

8.4 Workload Management - WLM

Answer 41

Offers and gives assistance

Question 42

8.5 Workload Management - WLM

Answer 42

Delegates tasks

Question 43

8.6 Workload Management - WLM

Answer 43

Seeks and accepts assistance, when appropriate

Question 44

8.7 Workload Management - WLM

Answer 44

Monitors, reviews and cross-checks actions conscientiously

Question 45

8.8 Workload Management - WLM

Answer 45

Verifies that tasks are completed to the expected outcome

Question 46

8.9 Workload Management - WLM

Answer 46

Manages and recovers from interruptions, distractions, variations and failures effectively while performing tasks.