Non Normals Flashcards
Definition of a Non Normal
A non-normal is a situation in which the aircraft cannot be operated
in the usual manner due to system failure or some other unusual
event. Non-normal situations are not always obvious to people.
Examples of non-normal situations include rejected takeoffs, gradual
decompressions or spillage and/or leakage of dangerous goods.
What is the anticipated turbulence Procedure?
1
When Flight Crew become aware of anticipated turbulence
they will liaise with the Cabin Crew advising the time and
likely duration of the anticipated turbulence.
2
Upon receiving this information, Cabin Crew will prioritise
checking passengers are wearing their seat belts, checking
toilet vacancy, and securing the galley, service equipment
and carts, on the basis of time available.
3
The Flight Crew must illuminate the seat belt sign no later
than 1 minute prior to the anticipated turbulence.
4
The Cabin Crew are to be seated in their crew seat within
1 minute of the seatbelt sign being illuminated.
5
When the Flight Crew illuminate the seat belt sign, they will
make the ‘Anticipated Turbulence PA’.
6
Once secured, FA2 will notify/signal to FA1 (multi-crew
operations) and then FA1 will press the CABIN READY
button firmly to notify the Flight Crew that the cabin is
secure and all passengers and crew are seated with
seatbelts fastened.
7
Flight Crew will verbally acknowledge the CABIN READY
light with each other once illuminated. Once
acknowledged, the Pilot Monitoring will then extinguish the
light.
8
If circumstances permit, either Flight or Cabin Crew may
make the following PA:
“While the seat belt sign is on, please remain in
your seats with your seatbelts firmly fastened. All
cabin service will cease at this time”
What is the Sudden Turbulence procedure?
1
In the event of unanticipated turbulence that poses an
immediate safety hazard, the seat belt sign shall be
illuminated and the Flight Crew will make the
‘Sudden/Severe Turbulence PA’.
2
Cabin Crew will immediately place the brakes on any carts
they may be serving from in the cabin and secure
themselves in the nearest seat, or wedge themselves in
the aisle if there are no nearby seats available.
3
When conditions allow, Flight Crew will call the Cabin
Crew to ascertain their wellbeing and the condition of the
cabin.
Define light, moderate and severe turbulence.
Light Turbulence
Turbulence that momentarily causes slight,
erratic changes in altitude, and/or attitude of
aircraft. Occupants may feel a slight strain
against seatbelts, and unsecured items may be
displaced slightly.
Moderate Turbulence
There may be moderate changes in the aircraft
attitude and/or altitude, but the aircraft remains
in positive control at all times. There are usually
small variations in airspeed. Occupants may
feel a strain against seat belts and experience
difficulty in walking. Loose objects move about.
Severe Turbulence
Abrupt changes in aircraft attitude and/or
altitude. Aircraft may be out of control for a
short period, usually with large variations in
airspeed. Occupants are forced violently
against seat belts. Loose objects are tossed
about.
What are the cabin crew actions for a cracked window?
1
FA1 will inform the Captain immediately.
2
Move the passengers adjacent to the window to other
seats. If no other seats are available, passengers are to
fasten their seat belts.
3
Move all loose articles away from the vicinity of the
damaged window.
4
Reassure passengers.
5
Resume normal duties when the cabin pressure has been
reduced.
Where is the generic response to an inflight DG incident found?
AEPM 2.5
Where is the procedure for handling infectious substances found?
AEPM 2.6
What characterises a fumes event?
• Cough, wheeze, shortness of breath, chest tightness,
difficulty with speech;
• Sore throat, burning throat, difficulty swallowing, nasal
irritation, runny nose, eye irritation, chest pain, palpitations;
• Dizziness, headache, sensation changes or weakness
anywhere in the body, difficulty balancing, loss of hearing,
difficulty concentrating; and/or
• Nausea and/or vomiting.
What characteristics a smells event?
A smell is not a fume and is defined as an unidentified, localised
odour detected by crew or passengers.
