New Hire 16 Flashcards
Used for pre-drilling in masonry or stucco.
Con-Sert Tool
Designed to prevent over-tightening, torque wrench tightens to
20 inch/lbs torque.
Used to measure the correct length, width, thickness, and shape of the gaff.
Gaff Gauge
Designed to lift or pull cable or limbs out of the way.
Lay-Up Stick Wire Raising Tool
Used for poking or adjusting small wires or components.
Spudger
Used for throwing cable over or through trees.
Throwing Weight
Verifies a properly wired, functioning electrical outlet.
Circuit or Receptacle or Polarity Tester
Comcast was founded in
1963 as American Cable Systems
Rule of Three: XFINITY TV
Provide a Welcome Kit
Demonstrate navigation of the onscreen guide
Explain how XFINITY On Demand and XfinityTV.com work
Rule of Three: XFINITY Internet
Ask the customer to create an xfinity.net e-mail address and password.
Take the customer through the Online Welcome site (Xfinity.comcast.net)
Demonstrate xfinity.comcast.net benefits.
Rule of Three: XFINITY Voice
Confirm customer’s new phone number
Demonstrate Voice Mail and deliver Comcast Welcome Kit
Discuss benefits of XFINITY Voice Center
:The characteristic of RF propagation in a cable in which the higher frequencies tend to travel along the surface of the conductor rather than throughout its mass.
Skin Effect
CATV
Community Antenna Television
Series 11 or QR320 cable is permissible only for underground drops greater than
150 feet
Five Factors Determining Attenuation
Center conductor size,Dielectric material,Cable Temperature,Length,Frequency
Bending Radius of RG6
2.5 inches
Aerial Drop Installation Process Steps
Plant the drop route, work the pole, hang the drop, work at the home
Aerial Drop Clearances from power
40 inches at the pole, 24 inches from the midspan, 12 inches at the home
Aerial drop minimum clearance from Over roads, streets, alleys, nonresidential driveways, parking lots, and other areas subject to truck traffic.
18ft
Aerial drop minimum clearance Above sidewalks or other pedestrian traffic areas
10ft
Over residential driveway clearance
15.5 feet
Residential driveways not subject to truck traffic or where attachment to the structure does not permit service drops to meet
11.5 feet
Above roofs clearance
3 feet
All points above a flat roof clearance
10.5 feet
The NEC states that if there is no electrical service within 30 feet of mobile home, the preferred method of bonding is the
metal I-beam.
Types of Remote Controls
Dedicated, unified,universal, universal learning
Digital signal levels should be between
−8 to +10 dBmV per BRIS
Analog signal levels should be between
0 to +15 dBmV per BRIS
Steps to clear the hard drive by using the remote
Step1: Hold the Pause button down until the mail light flashes.
Step 2: Page down once.
Step 3: Hit the MY DVR button three times.
eMTA
embedded Multimedia Terminal Adapter
Resources and Tools for educating the customer about installed services and products:
Welcome Kits
User Guides
The Comcast Website
VOD
two pairs of wires crossed, making the cable capable of directly connecting two computers without using additional equipment.
Crossover cable
Adapter that allows a customer to use their electrical system as a transmission path for the home network.
HomePlug
Xi3 set top non hub box can Pause, fast forward and rewind live TV for up to
25 minutes
