New Hire 16 Flashcards

1
Q

Used for pre-drilling in masonry or stucco.

A

Con-Sert Tool

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2
Q

Designed to prevent over-tightening, torque wrench tightens to

A

20 inch/lbs torque.

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3
Q

Used to measure the correct length, width, thickness, and shape of the gaff.

A

Gaff Gauge

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4
Q

Designed to lift or pull cable or limbs out of the way.

A

Lay-Up Stick Wire Raising Tool

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5
Q

Used for poking or adjusting small wires or components.

A

Spudger

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6
Q

Used for throwing cable over or through trees.

A

Throwing Weight

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7
Q

Verifies a properly wired, functioning electrical outlet.

A

Circuit or Receptacle or Polarity Tester

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8
Q

Comcast was founded in

A

1963 as American Cable Systems

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9
Q

Rule of Three: XFINITY TV

A

Provide a Welcome Kit
Demonstrate navigation of the onscreen guide
Explain how XFINITY On Demand and XfinityTV.com work

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10
Q

Rule of Three: XFINITY Internet

A

Ask the customer to create an xfinity.net e-mail address and password.
Take the customer through the Online Welcome site (Xfinity.comcast.net)
Demonstrate xfinity.comcast.net benefits.

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11
Q

Rule of Three: XFINITY Voice

A

Confirm customer’s new phone number
Demonstrate Voice Mail and deliver Comcast Welcome Kit
Discuss benefits of XFINITY Voice Center

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12
Q

:The characteristic of RF propagation in a cable in which the higher frequencies tend to travel along the surface of the conductor rather than throughout its mass.

A

Skin Effect

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13
Q

CATV

A

Community Antenna Television

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14
Q

Series 11 or QR320 cable is permissible only for underground drops greater than

A

150 feet

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15
Q

Five Factors Determining Attenuation

A

Center conductor size,Dielectric material,Cable Temperature,Length,Frequency

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16
Q

Bending Radius of RG6

A

2.5 inches

17
Q

Aerial Drop Installation Process Steps

A

Plant the drop route, work the pole, hang the drop, work at the home

18
Q

Aerial Drop Clearances from power

A

40 inches at the pole, 24 inches from the midspan, 12 inches at the home

19
Q

Aerial drop minimum clearance from Over roads, streets, alleys, nonresidential driveways, parking lots, and other areas subject to truck traffic.

A

18ft

20
Q

Aerial drop minimum clearance Above sidewalks or other pedestrian traffic areas

A

10ft

21
Q

Over residential driveway clearance

A

15.5 feet

22
Q

Residential driveways not subject to truck traffic or where attachment to the structure does not permit service drops to meet

A

11.5 feet

23
Q

Above roofs clearance

A

3 feet

24
Q

All points above a flat roof clearance

A

10.5 feet

25
Q

The NEC states that if there is no electrical service within 30 feet of mobile home, the preferred method of bonding is the

A

metal I-beam.

26
Q

Types of Remote Controls

A

Dedicated, unified,universal, universal learning

27
Q

Digital signal levels should be between

A

−8 to +10 dBmV per BRIS

28
Q

Analog signal levels should be between

A

0 to +15 dBmV per BRIS

29
Q

Steps to clear the hard drive by using the remote

A

Step1: Hold the Pause button down until the mail light flashes.
Step 2: Page down once.
Step 3: Hit the MY DVR button three times.

30
Q

eMTA

A

embedded Multimedia Terminal Adapter

31
Q

Resources and Tools for educating the customer about installed services and products:

A

Welcome Kits
User Guides
The Comcast Website
VOD

32
Q

two pairs of wires crossed, making the cable capable of directly connecting two computers without using additional equipment.

A

Crossover cable

33
Q

Adapter that allows a customer to use their electrical system as a transmission path for the home network.

A

HomePlug

34
Q

Xi3 set top non hub box can Pause, fast forward and rewind live TV for up to

A

25 minutes